Contact Remote Customer Service

Why should I report an Issue with Remote for Philips TV?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Guten Morgen to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Philips TV Remote is easy to use and has a very good user interface.

2. This Philips Tv Remote Control Your TV Functionalities.

1. This works so seamlessly with my TV never need to buy another remote againIt’s just way to have remote for Philips TV because using this app you can easily control your Philips TV and this app makes it very convenient for all.This is a very nice application if you want to control your Philips TV and I am really happy after using remote for Philips TV.I'm keep using the right code.

2. Don't believe any of the high rated reviews, you can tell based on the same language those are paid, or bots, this app is useless.Purchased cause I’m always losing remote.

3. Requires IR function on phone but doesn't tell you till after you download the app.

4. Worth itI lost my TV remote again and thought this day and age there had to be something by now.

5. It stop working when you need itAbsolute trash.

6. Additionally I bet every one of the 5 star reviews were made by bots.

7. Pretty sure my phone has adware now too.

8. There is no way anyone truly loved this app.Trash. There's no information to set it up.

9. Didn't even work after wading through all that.

10. Works great.

11. Connects easy and tv has fast response to app.

1. Fix Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Remote: Restarting the app will resolve most errors.
2. Update the Remote App. Here is how:
   1. On Android goto PlayStore » Search for "Remote" » Open Remote for Philips TV » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Remote » click "UPDATE".
3. Clear Remote for Philips TV app cache: Clearing cached data will force your app to retrieve the latest data directly from Remote servers.
   1. On Android, goto Settings » Apps » Select "Remote for Philips TV" » click Storage » click "Clear Cache".
4. Check Remote app permissions. If any of these permissions required to use your device's features are disenabled, Remote might not work.
5. Uninstall and reinstall Remote. If nothing else has worked, completely uninstall Remote then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Remote not working

2. Fix Remote Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Remote not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Remote may not be able to connect to the Internet when running in the background.