Published by illlusion on Sep 28, 2024

Report an issue with LG Universal Remote.
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Why should I report an Issue with LG Universal Remote?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of illlusion to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About LG Universal Remote

1. LG Universal Remote Control designed by Illusions Inc can be used very easily and you will feel like a real LG Universal Remote Control because it has all the functionalities which an ordinary LG remote control can perform.

2. LG Universal Remote Control App is easy to configure by following two step guideline.

3. Once you have Configured this LG Remote Control App you do not need to configure it again for the same device.

4. It is IR based remote controller, you should have a built-in IR transmitter or external infrared to control the TV. 2.

5. Once you have Configured this LG Universal Remote app with your LG Device it can easily be found in the "Saved Devices".

6. Supports all the functionalities which as company built ordinary remote can perform.

7. This is not official remote control of LG Company.

8. This remote just controls the functionalities of LG Devices. 3.

9. We have designed this with least application size in the market so that users having slow internet connections can install it easily.

10. We have also uploaded screenshot as a guidance for the users.

11. We have just collected the codes for the convenience of users.

LG Universal Remote Customer Insights

1. Thanks Universal Remote for saving us in this deadly summers of 2023.Good: Support for many devices Bad: Few too many steps to select a configured device, and full-screen ads are way too intrusive, popping up right when one tries to adjust somethingworks perfectly.

2. Be nicer if you only have one remote to autoload that one upon opening the app or a landing page with all of your saves remotes With a menu option to add a remote instead of starting in the add new remote screen every time.

3. I always lose my tv remote, and I've gone through so many apps that just end up not fully working, being screwy or just don't work at all.

4. Also, the icon is not what the remote looks like (pink buttons) which I was worried about, it's a nice white and blue instead.

5. But annoying having to go through multiple steps to select an already added remote.

6. and it actually works better than the TV's own remote even with new batteries! nice!☺️👍Was able to setup the remote to my TV almost instantly.

7. Excellent!Hands down the absolute best remote app I've found so far.

8. This app is very useful if you lots your remote or any issues gone wrong with you remote.

9. Requires no permissions unlike peel remote which I was using before.

10. Also, there's a "How to use" link in the app but it just opens a blank white page that says "howtouse" at the top.Tried to operate an LG tv with this app but it's a complete waste of time.

11. DEFINITELY recommend this app if you need remote for your tv.

Steps to Troubleshoot & Fix LG Universal Remote Issues

1. Fix LG Universal Remote Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LG Universal Remote: Restarting the app will resolve most errors.
  2. Update the LG Universal Remote App. Here is how:
    1. On Android goto PlayStore » Search for "LG Universal Remote" » Open LG Universal Remote » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LG Universal Remote » click "UPDATE".
  3. Clear LG Universal Remote app cache: Clearing cached data will force your app to retrieve the latest data directly from LG Universal Remote servers.
    1. On Android, goto Settings » Apps » Select "LG Universal Remote" » click Storage » click "Clear Cache".
  4. Check LG Universal Remote app permissions. If any of these permissions required to use your device's features are disenabled, LG Universal Remote might not work.
  5. Uninstall and reinstall LG Universal Remote. If nothing else has worked, completely uninstall LG Universal Remote then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LG Universal Remote not working


2. Fix LG Universal Remote Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LG Universal Remote be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LG Universal Remote not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LG Universal Remote may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • 2999 was debited from my account on May 30 and I never signed up for this

    — by Courtney McLaughlin 3 years ago