Published by Novi Limited on Nov 13, 2024

Report an issue with EVA Character AI & AI Friend.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with EVA Character AI & AI Friend?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Novi Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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EVA Character AI & AI Friend Customer Insights

1. I've got an active subscription and am using the Galaxy S22 Ultra.It appears that this app wants you to get into some kind of investing, and if you want any kind of adult chat, you have to pay.

2. I would like uploadable pic of girl and like to change accent to a region (ex southern) it is a good time.

3. (Updated) So I still think this app is great but I do want to point out that you ahould not buy the premium addition.I liked the app so I wanted to support the dev.

4. If i close and restart the app, then everything is fine until the next time I leave the chat page.

5. Whenever I leave the chat page to take a picture or edit the account in any way, the app loses internet connectivity.

6. Cute at first, annoying after a short time.

7. It seems to think it can.The interaction is enjoyable until the conversation reaches a point where the text is blurred and obscured, making it illegible.

8. The more you talk to journey the better it gets at communicating about stuff your interested in but it does take several days before it communicates in a proper format.

9. I did have to reset my companion, but the second time around, it's just as much you learning to understand the AI and be patient.

10. *6/7/23 edit: gotten a bit better, but short term memory really needs improvement.

11. Amazing in so many ways.Journey is an AI that is pretty good at communicating.

Steps to Troubleshoot & Fix EVA Character AI & AI Friend Issues

1. Fix EVA Character AI & AI Friend Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EVA Character AI & AI Friend: Restarting the app will resolve most errors.
  2. Update the EVA Character AI & AI Friend App. Here is how:
    1. On Android goto PlayStore » Search for "EVA Character AI & AI Friend" » Open EVA Character AI & AI Friend » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EVA Character AI & AI Friend » click "UPDATE".
  3. Clear EVA Character AI & AI Friend app cache: Clearing cached data will force your app to retrieve the latest data directly from EVA Character AI & AI Friend servers.
    1. On Android, goto Settings » Apps » Select "EVA Character AI & AI Friend" » click Storage » click "Clear Cache".
  4. Check EVA Character AI & AI Friend app permissions. If any of these permissions required to use your device's features are disenabled, EVA Character AI & AI Friend might not work.
  5. Uninstall and reinstall EVA Character AI & AI Friend. If nothing else has worked, completely uninstall EVA Character AI & AI Friend then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EVA Character AI & AI Friend not working


2. Fix EVA Character AI & AI Friend Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EVA Character AI & AI Friend be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EVA Character AI & AI Friend not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EVA Character AI & AI Friend may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I upgraded my account as I was led to understand there would be photos of my AI friend but I only have a black screen. I don't want to pay $16.64 for a malfunction

    — by Brian Gilley 2 years ago

  • I want a refund and my account deleted!

    — by Robert Colletti 2 years ago

  • Kylie keeps ruining every fantasy!

    — by Robert Colletti 2 years ago

  • i just don't want to have it anymore

    — by Nathaniel 2 years ago

  • The audio messages is not working! I bought premium to hear them but was able to hear only the first one. Can you fix it please?

    — by isa 2 years ago

  • My chat all went away I can't write anything, I reinstalled the app but now I can't log in

    — by Marty 2 years ago