Contact HUAWEI 360 Camera Customer Service

Why should I report an Issue with HUAWEI 360 Camera?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Huawei Internet Service to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. When plugging HUAWEI 360 Camera into a smartphone with USB Type-C port, HUAWEI 360 Camera App will be activated.

2. HUAWEI 360 Camera App is an Android software that serves HUAWEI 360 Camera.

3. Together, it can shoot photos & videos in 360°, edit or convert them into gifs & panorama images, as well as share them to Facebook, WeChat, Weibo, QQ and other social media platforms.

1. the camera is great, but the app is just awfulGood and fast app but when you click a photo, there is a white patch which comes at the bottom where the camera is attached to the phone! Is there going to be an update to remove that?! Also after you edit the photo, why can't we export it and save it in high resolution instead of saving it as a screenshot? Good product though!Works great for videos.

2. I tried the camera on a different phone to make sure it wasn't a hardware problem, and it worked fine.Great app and relatively good control over the photo.

3. A few things to improve: - add geotag feature to photos and videos - the program doesn't recognise the camera after the phone was turned off and on with the camera in place and requires the attachment to be removed and plugged in again.

4. The timer function doesn't work on mi 5s, no manual exposure, iso or shutter controls as advertised on the camera, no time lapse function and It would be great to have a tiny planet and the oder modes in preview as you take the pictures.

5. Select 'hide camera with watermark' to REMOVE "huawei" text-watermark (!) The software crashes often when taking still photos (samsung s8+ and note 4).

6. They should integrate it with the native camera app.Worked pretty good except for occasional stitching errors and random photos being in the wrong orientation.

7. I would like to see a slightly higher resolution camera in future product releases from Huawei or a software upgrade to save uncompressed stitched images.

8. This app better get improve quickly, or they can have the camera back.Works fine with the Huawei 360 camera attachment.

9. Could there be a future version where there's a higher frame gif and option of saving as mp4 instead of only gif? Is it possible to include a 3-step bracketing so that HDR photo could be created?The app works.

10. To think they removed the Google photosphere option from the camera to force people to buy this little add-one only for it to be this botched.

11. The stitching leaves much to be desired, though, and the branded watermark makes me absolutely hate both the app and camera.

1. Fix HUAWEI 360 Camera Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart HUAWEI 360 Camera: Restarting the app will resolve most errors.
2. Update the HUAWEI 360 Camera App. Here is how:
   1. On Android goto PlayStore » Search for "HUAWEI 360 Camera" » Open HUAWEI 360 Camera » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for HUAWEI 360 Camera » click "UPDATE".
3. Clear HUAWEI 360 Camera app cache: Clearing cached data will force your app to retrieve the latest data directly from HUAWEI 360 Camera servers.
   1. On Android, goto Settings » Apps » Select "HUAWEI 360 Camera" » click Storage » click "Clear Cache".
4. Check HUAWEI 360 Camera app permissions. If any of these permissions required to use your device's features are disenabled, HUAWEI 360 Camera might not work.
5. Uninstall and reinstall HUAWEI 360 Camera. If nothing else has worked, completely uninstall HUAWEI 360 Camera then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing HUAWEI 360 Camera not working

2. Fix HUAWEI 360 Camera Server issues & Internet Connection

1. Check network connection: An unstable Internet will make HUAWEI 360 Camera be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to HUAWEI 360 Camera not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, HUAWEI 360 Camera may not be able to connect to the Internet when running in the background.