Contact Hotmart Pocket Customer Service

Why should I report an Issue with Hotmart Pocket?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Hotmart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The verification code though SMS never comes, e-mail neither.Itis impossible to login, It doesnt send the code to my phone neither accepts when I write the one I receive by email.

2. I was using the wrong one and that was the root cause of the issue.The code to be able to login never arrives, not on text, nor via email.You can't login.

3. Tsc tscMake sure you have entered your phone number in your profile, I am deleting the app bc it is only for business not for users.Imposible login, unistalled, thanks!I can log in by web but when I try the app it doesn't let me in.

4. For those that does not receive the Verification code, ensure you enter the correct Hotmart password.

5. No code email.Don't purchase from myntra.

6. if you dont waste your money so scatter from myntra.You should make a platform for the clients too.

7. What is going onProblem in login.

8. Customer care do not attain customer phone .

1. Fix Hotmart Pocket Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Hotmart Pocket: Restarting the app will resolve most errors.
2. Update the Hotmart Pocket App. Here is how:
   1. On Android goto PlayStore » Search for "Hotmart Pocket" » Open Hotmart Pocket » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Hotmart Pocket » click "UPDATE".
3. Clear Hotmart Pocket app cache: Clearing cached data will force your app to retrieve the latest data directly from Hotmart Pocket servers.
   1. On Android, goto Settings » Apps » Select "Hotmart Pocket" » click Storage » click "Clear Cache".
4. Check Hotmart Pocket app permissions. If any of these permissions required to use your device's features are disenabled, Hotmart Pocket might not work.
5. Uninstall and reinstall Hotmart Pocket. If nothing else has worked, completely uninstall Hotmart Pocket then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Hotmart Pocket not working

2. Fix Hotmart Pocket Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Hotmart Pocket be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Hotmart Pocket not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Hotmart Pocket may not be able to connect to the Internet when running in the background.