Published by highsecure on Oct 22, 2024

Report an issue with Photo Frame.
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Why should I report an Issue with Photo Frame - Photo Collage?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of highsecure to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Photo Frame - Photo Collage image 1 contact Photo Frame - Photo Collage image 2

Photo Frame Customer Insights

1. With that, I can edit in peace and be creative.I used a couple of free style before, this gives quite some freedom and love it! Updated too and one of the best I'd recommend :)My 1st time using this app, and I'm pleasantly surprised with the ease of adjusting tones, crispness, photo size & orientation.

2. This app unlike others doesn't seem too pushy to sell you a full version (I imagine it would be excellent) plus this free app for crafts and photography has some quality options and authenticity.

3. Categories make it easy to choose from and so easy to download! Will keep using this app and will tell friends about it.

4. I see great setup, tools and choices of add ons! Sometimes wants you to watch a short ad to download but I just play the video and leave.

5. Other tgan that I have no problem with it.๐Ÿ‘๐Ÿ‘๐Ÿ‘Really nice app! Can do all kinds of photo editing.

6. I just wish that when I type a quote and bubble it, it wouldn't just cut off the text with ... And you cant change the text size for it.

7. I think you'll love it!Best photo collage and editing app there is.

8. Clare New Zealand.Easy to use with pretty frame options.

9. I WANT the existing words on your templates to be edit able - BOTH wording + color.

10. Just love it!Most beautiful frames to chose from.

11. I liked the final edited photo.

Steps to Troubleshoot & Fix Photo Frame Issues

1. Fix Photo Frame Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Photo Frame: Restarting the app will resolve most errors.
  2. Update the Photo Frame App. Here is how:
    1. On Android goto PlayStore » Search for "Photo Frame" » Open Photo Frame - Photo Collage » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Photo Frame » click "UPDATE".
  3. Clear Photo Frame - Photo Collage app cache: Clearing cached data will force your app to retrieve the latest data directly from Photo Frame servers.
    1. On Android, goto Settings » Apps » Select "Photo Frame - Photo Collage" » click Storage » click "Clear Cache".
  4. Check Photo Frame app permissions. If any of these permissions required to use your device's features are disenabled, Photo Frame might not work.
  5. Uninstall and reinstall Photo Frame. If nothing else has worked, completely uninstall Photo Frame then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Photo Frame not working


2. Fix Photo Frame Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Photo Frame be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Photo Frame not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Photo Frame may not be able to connect to the Internet when running in the background.

Reported Issues