Published by Hampr on Aug 26, 2024

Report an issue with hampr.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with hampr: Laundry Service App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Hampr to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact hampr: Laundry Service App image 1 contact hampr: Laundry Service App image 2

About hampr: Laundry Service App

1. Whether it's weekly or occasional service, hampr adapts to you. - Dedicated Laundry Pros: Our carefully vetted washrs are laundry experts who use top-quality detergent for a clean, crisp finish. - Laundry-Free Life: Say goodbye to laundry stress!

2. Customize your laundry preferences, schedule pickups, and track your orders all within the app. - Quality Wash and Fold Service: Trust our expert washrs to treat your clothes with care.

3. Just leave your laundry in our hampr bags at the door, and we handle the rest. - Flexible Scheduling: Choose a convenient pickup time that suits your schedule.

4. Our trusted, professional washrs pick up your clothes, wash them to perfection, and return them the very next day. - Flat-Rate Pricing: Forget about weighing your laundry.

5. Download hampr today for the ultimate laundry service experience!

6. Experience the future of laundry with hampr, an on-demand laundry app that revolutionizes your laundry routine.

7. Let hampr take care of your laundry so you can focus on what you love.

8. Your items are washed, dried, and folded, then returned fresh and ready to wear. - Contactless Convenience: Experience fully contactless service.

9. Enjoy transparent per-load pricing that lets you spend more time on what matters most. - Easy-to-Use App: Place orders with a simple tap.

10. Let us handle your laundry with ease and efficiency.

hampr Customer Insights

1. Then they have little pouches in each bag to put your pods and scent beads!I have used this app a couple of times Services great absolutely love it especially if you live in an apartment complex where you have shared laundry this is way better save time and money but I've been trying for a month to get the app to work and it's no longer working I've uninstalled reinstalled everything so very disappointed not sure if the if the service is still available or if it's just the app that's having problemssurprisingly, this service has worked flawlessly so far.

2. I did have one instance where my clothes came back and I was not satisfied with the way they were sent back and I was immediately reimbursed and the issue was resolved! I love that you can save your settings for the washer and dryer and assign it to each bag of laundry, for example my towels I was washed with hot water and dried hot.

3. I still enjoy it, it makes my life a little easier.Took a week and a half of attempting to get one load done before customer support had to force one through.Sometimes stuff comes back wonderful and half the time it doesn't.

4. I reported the washer and blocked her and one other that our clothes never smelled clean when they came back and now there's not enough hampr workers in our area to take our order.

5. I didn't find a way to get Customer support... For me, your app is 0 starsIt's a great service and I have definitely been happy with my washers.

6. It took me time to include all the details and if I cancel the order, it was a Waste of my time! I'm Very upset with your app.

7. I've since dropped my rating down to a 1 because I have constant issues with getting my order picked up on time.

8. I'm trying to modify the time to pick up the clothes and can't find a way.

9. One time it even came back with half the clothes not folded at all and has animal hair in them.

10. I applied to work for them, but they said they don't need anyone.... disappointing to be honest.Despite what their comment says, I was using the most recent version of the app at the time.

11. Your app said my clothes would be picked up today 3-5 p.m., then 5-7 p.m., then, tomorrow 6-8 a.m. I won't be available tomorrow at that time.

Steps to Troubleshoot & Fix hampr Issues

1. Fix hampr Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart hampr: Restarting the app will resolve most errors.
  2. Update the hampr App. Here is how:
    1. On Android goto PlayStore » Search for "hampr" » Open hampr: Laundry Service App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for hampr » click "UPDATE".
  3. Clear hampr: Laundry Service App app cache: Clearing cached data will force your app to retrieve the latest data directly from hampr servers.
    1. On Android, goto Settings » Apps » Select "hampr: Laundry Service App" » click Storage » click "Clear Cache".
  4. Check hampr app permissions. If any of these permissions required to use your device's features are disenabled, hampr might not work.
  5. Uninstall and reinstall hampr. If nothing else has worked, completely uninstall hampr then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing hampr not working


2. Fix hampr Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make hampr be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to hampr not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, hampr may not be able to connect to the Internet when running in the background.

Reported Issues