Contact Blue Mountain Ecards Customer Service

Why should I report an Issue with Blue Mountain Ecards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BlueMountain.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Go pick out and send your own card, in my opinion.Stumbled upon this app by accident, while looking for a free birthday card for a close friend, and decided to do the trial, because it looked so cute! Well, it is super cute, and cool.... tons of cards to choose from for many occasions, so there's something for everyone, plus you can customize the cards in really neat ways! I definitely recommend this app to anyone looking for pretty, fun, nicely made, greeting cards...I think it was a two week free trial, so why not check it out! 😃Great cards, fantastic variety of greeting cards, categories and options to personalize BUT they don't tell you until after you've spent the time creating a card that you're required to pay to send it.

2. However, a significant problem with this app is that it does not take into account slightly unusual names or unusual spellings for more common names! And since you can't personalize by typing in a name the way it's spelled - you can only pick from a scrolling list - you can't send a birthday card to anyone with a name that isn't on their list.

3. This was my only reason for rating at 3 stars.Can it be made so you can type the first letter of the name you want to put into the card instead of having to scroll through all of the names? If your name starts with a "Z" currently that's a lot of names to have to scroll through.

4. Keep the package, but fix up the insides.Not bad for a brand new effort! I'm a new customer and just came here the other day and didn't find an app, so I'm super glad you've got one now! My only comment is that when I went into the preview of the ecard I got stuck and the music never stopped playing until I hard closed the app.

5. When you cancel through the play store? It sets your membership to expire some time in 1969 as a way to cut off your access.

6. I tried to restart my subscription to send a card.

7. I want to personalize my cards, but I can't type in my own words.

8. You're required to purchase a membership and in comparison to other ecard apps, the cost options are kind of expensive.

9. Very disappointed because app is not functional 😕It's been a pretty good ride, but it's time to cancel.

10. What means Non-ASCII input is not supported for key personalization ? I paid( renewed )my long time membership just recently.

11. Plus...there's NO customer support! You might as well go buy a card and mail it...it's worth any trouble it may be and it's way more personal.

1. Fix Blue Mountain Ecards Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Blue Mountain Ecards: Restarting the app will resolve most errors.
2. Update the Blue Mountain Ecards App. Here is how:
   1. On Android goto PlayStore » Search for "Blue Mountain Ecards" » Open Blue Mountain Ecards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Blue Mountain Ecards » click "UPDATE".
3. Clear Blue Mountain Ecards app cache: Clearing cached data will force your app to retrieve the latest data directly from Blue Mountain Ecards servers.
   1. On Android, goto Settings » Apps » Select "Blue Mountain Ecards" » click Storage » click "Clear Cache".
4. Check Blue Mountain Ecards app permissions. If any of these permissions required to use your device's features are disenabled, Blue Mountain Ecards might not work.
5. Uninstall and reinstall Blue Mountain Ecards. If nothing else has worked, completely uninstall Blue Mountain Ecards then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Blue Mountain Ecards not working

2. Fix Blue Mountain Ecards Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Blue Mountain Ecards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Blue Mountain Ecards not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Blue Mountain Ecards may not be able to connect to the Internet when running in the background.