Published by Rinse, Inc. on Jun 4, 2024

Report an issue with Rinse | Laundry & Dry Cleaning.
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Why should I report an Issue with Rinse | Laundry & Dry Cleaning?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Rinse, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Rinse | Laundry & Dry Cleaning

1. With Rinse Repeat, you can save up to 52% over our Pay-As-You-Go service, saving you even more time & money. + 100% High-quality cleaning guarantee - if you’re not completely satisfied, we will re-clean free of charge. + Pick up and drop off service 7 days a week, including weekends. + Competitive pricing comparable to local cleaners, without all the hassle.

2. Schedule your pickup and your Rinse Valet will stop by to grab your laundry and/or dry cleaning right from your front door.

3. Inspired to solve massive pain points on both sides of the laundry and dry cleaning business, we have created a significantly better experience for consumers, while helping local cleaning partners grow their businesses.

4. Your clothes will be cleaned according to your set cleaning preferences and your items will never interact with garments from other customers. 4.

5. Your Valet will deliver your freshly cleaned clothes back to you, saving you 3+ hours per week on laundry. 1.

6. Rinse is the #1 delivery app for laundry and dry cleaning services.

7. You save water with our high-efficiency washers, can recycle hangers, can donate clothing to charities, and help us permanently remove harmful chemicals from dry cleaning like perchloroethylene (“perc”)!

8. We serve the San Francisco Bay Area, Los Angeles, Chicago, the Washington DC metro, Boston, New York, New Jersey, Seattle, Austin, and Dallas.

9. Your clothes will receive high-quality cleaning from experts in clothing care. 2.

10. We pick up, clean, and deliver customers’ laundry and dry cleaning, straight to their doors.

11. With our optional Rinse Drop service, we can pick up and drop off right from your doorstep or concierge.

Rinse | Laundry & Dry Cleaning Customer Insights

1. but the pick-up service was horrible I placed that I had several bags and a lot of clothes in the app they didn't notify the driver poor lady she came with one Rinse bag.

2. The service that Rinse provides is absolutely wonderful in my experience!So far so good after the first try.

3. Enter Rinse, who in the 24 hours since I signed up, explained the process, communicated every step of the way, and two good people did the pickup and dropoff for me.

4. The service is excellent, the pricing reasonable, and the overall experience top notch.Pick-up 'Valets' use their own cars, so volume is limited, 2 bags? "PRICED BY BAG".

5. $5 "Service Fee " !? $1.50/ undie!? App couldn't repeat order tonight! So texted +19Xs today, awaiting "4 Rinse bag /month",billing in pieces!.

6. Everything gets washed well - pickups and deliveries are always on time, by smiling people.Good service.

7. This seems like an unnecessary security riskI recommend 100% have zero complaints and it's very useful for someone who works a lot.My washer died a couple of weeks ago, and the two nearby laundromats closed during COVID and never reopened.

8. Finally someone made it work!No service in my area but they didn't tell me that until after they took my credit card information.

9. I also really like how rinse communicates to users.I'm reading the other reviews and I understand the 1-star ratings.

10. Follow the instructions and very highly courtesy services are so amazing 👌 I will definitely use this rinse again.

11. Rinse was just an ok experience for me.

Steps to Troubleshoot & Fix Rinse | Laundry & Dry Cleaning Issues

1. Fix Rinse | Laundry & Dry Cleaning Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rinse | Laundry & Dry Cleaning: Restarting the app will resolve most errors.
  2. Update the Rinse | Laundry & Dry Cleaning App. Here is how:
    1. On Android goto PlayStore » Search for "Rinse | Laundry & Dry Cleaning" » Open Rinse | Laundry & Dry Cleaning » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rinse | Laundry & Dry Cleaning » click "UPDATE".
  3. Clear Rinse | Laundry & Dry Cleaning app cache: Clearing cached data will force your app to retrieve the latest data directly from Rinse | Laundry & Dry Cleaning servers.
    1. On Android, goto Settings » Apps » Select "Rinse | Laundry & Dry Cleaning" » click Storage » click "Clear Cache".
  4. Check Rinse | Laundry & Dry Cleaning app permissions. If any of these permissions required to use your device's features are disenabled, Rinse | Laundry & Dry Cleaning might not work.
  5. Uninstall and reinstall Rinse | Laundry & Dry Cleaning. If nothing else has worked, completely uninstall Rinse | Laundry & Dry Cleaning then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rinse | Laundry & Dry Cleaning not working


2. Fix Rinse | Laundry & Dry Cleaning Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rinse | Laundry & Dry Cleaning be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rinse | Laundry & Dry Cleaning not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rinse | Laundry & Dry Cleaning may not be able to connect to the Internet when running in the background.

Reported Issues