Contact North Connected Home Bulb Customer Service

Why should I report an Issue with North Connected Home Bulb?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Chug, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Control your North Connected Home Bulb from your smartphone or tablet with this simple app. • The timer feature allows you to turn the bulb on or off. • Control the brightness and color of the bulb using the app. • Create groups of lights when you want to create special lighting options. • Sync your bulb with the beat of the music by using the microphone on your device. • Use the shake feature to turn the bulb on or off and to randomly change the color of the bulb. Bluetooth 4. 1 connectivity connects to nearly any smart phone.

1. They really need to work a lot on the app.I really want to like this app/product, but it took forever to pair the bulbs (had to contact customer service) and the app consistently fails to open! Would be cool to be able to have certain functions work properly, like groups and timer...or be able to change group color, which doesn't seem to be a function.

2. There's no way to put it into "pairing mode" and even if it were connected (which it was just a few min ago) you would have to turn the light off and back on again to be able to change the color or even operate the cheap pos of a smart bulb.

3. The music setting is kind of cool, but seems more like a trigger for an epileptic seizure than anything.Inconsistent connection to the bulb, sometimes works, usually doesn't even if you keep trying over and over to reconnect.

4. If the bulb is turned off and on manually(not through the app), the whole thing resets, flashing through the colors and leaving a bright white light.

5. I want to set my bulb to turn on at a specific time in the morning, but that's not possible.I love the idea of this bulb! The soft blue is bright enough to see and read, but not so bright that it gives me headaches, it's much better than sitting in the dark.

6. The color wheel is clunky and barely works, and the bulb has a hard time keeping up.

7. My main concern is that after a while of having the app up and running and everything going smoothly when I would try to click on the device to adjust the color scale it kept closing my app and saying it stopped working.

8. Save yourself a big headache and do not buy anything related to this!It could not find my light bulb the first few tries when I tried to connect it.

9. The app keeps saying to have my light bulb on and in pairing mode... As I have it on in front of me.

10. I'm gonna try to uninstall it and redownload it.The bulb is in pairing mode but the app can't find the device.

11. I wish you could drag the cursor over the color wheel and that the "fav1 2 etc." actually worked to save colors.

1. Fix North Connected Home Bulb Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart North Connected Home Bulb: Restarting the app will resolve most errors.
2. Update the North Connected Home Bulb App. Here is how:
   1. On Android goto PlayStore » Search for "North Connected Home Bulb" » Open North Connected Home Bulb » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for North Connected Home Bulb » click "UPDATE".
3. Clear North Connected Home Bulb app cache: Clearing cached data will force your app to retrieve the latest data directly from North Connected Home Bulb servers.
   1. On Android, goto Settings » Apps » Select "North Connected Home Bulb" » click Storage » click "Clear Cache".
4. Check North Connected Home Bulb app permissions. If any of these permissions required to use your device's features are disenabled, North Connected Home Bulb might not work.
5. Uninstall and reinstall North Connected Home Bulb. If nothing else has worked, completely uninstall North Connected Home Bulb then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing North Connected Home Bulb not working

2. Fix North Connected Home Bulb Server issues & Internet Connection

1. Check network connection: An unstable Internet will make North Connected Home Bulb be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to North Connected Home Bulb not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, North Connected Home Bulb may not be able to connect to the Internet when running in the background.