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Why should I report an Issue with Frate: E-Way Bill Generator?
AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of GST Edge to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
Frate Customer Insights
Steps to Troubleshoot & Fix Frate Issues
1. Fix Frate Not Working/Crashes/Errors/Unresponsive & Black/White screen:
Restart Frate: Restarting the app will resolve most errors.
Update the Frate App. Here is how:
On Android goto PlayStore » Search for "Frate" » Open Frate: E-Way Bill Generator » click "Update".
On iPhone, goto AppStore » Your profile » Available Updates » Check for Frate » click "UPDATE".
Clear Frate: E-Way Bill Generator app cache: Clearing cached data will force your app to retrieve the latest data directly from Frate servers.
On Android, goto Settings » Apps » Select "Frate: E-Way Bill Generator" » click Storage » click "Clear Cache".
Check Frate app permissions. If any of these permissions required to use your device's features are disenabled, Frate might not work.
Uninstall and reinstall Frate. If nothing else has worked, completely uninstall Frate then reinstall.
Restart your device. Last, restarting your device can often clear most problems causing Frate not working
2. Fix Frate Server issues & Internet Connection
Check network connection: An unstable Internet will make Frate be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
Disable VPN: VPN can cause connection errors and lead to Frate not working. Make sure all VPNs are off
Enable background data: When Background data is turned off, Frate may not be able to connect to the Internet when running in the background.