Published by Green VPN.

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Why should I report an Issue with Green VPN -Fast Unlimited VPN?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Green VPN. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Green VPN Customer Insights

1. THANKS, DEVELOPER(S)I liked the simple UI and how fast it connected, but since the 2020 update the UI feels like it's all over the place, not to mention the slow connection to the vpnApp has a glitch where you have to leave the app then refresh the servers to work but other than that it's great.this is so good.

2. Just shows ads each time I tried to connect, then right back to 'optimizing connection'.

3. Uninstalled.remarkably small app, which means much faster download speeds.

4. the vpn is very quick, very smooth, and just one click starts it.

5. it doesn't show option.

6. Will not connect.

7. Never connected to anything.

8. but now i can't select any proxy.

9. Junk.

10. please fix it.too much ads with bad control.

Steps to Troubleshoot & Fix Green VPN Issues

1. Fix Green VPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Green VPN: Restarting the app will resolve most errors.
  2. Update the Green VPN App. Here is how:
    1. On Android goto PlayStore » Search for "Green VPN" » Open Green VPN -Fast Unlimited VPN » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Green VPN » click "UPDATE".
  3. Clear Green VPN -Fast Unlimited VPN app cache: Clearing cached data will force your app to retrieve the latest data directly from Green VPN servers.
    1. On Android, goto Settings » Apps » Select "Green VPN -Fast Unlimited VPN" » click Storage » click "Clear Cache".
  4. Check Green VPN app permissions. If any of these permissions required to use your device's features are disenabled, Green VPN might not work.
  5. Uninstall and reinstall Green VPN. If nothing else has worked, completely uninstall Green VPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Green VPN not working


2. Fix Green VPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Green VPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Green VPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Green VPN may not be able to connect to the Internet when running in the background.

Reported Issues