Published by GreenVPN Support

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Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with GreenVPN - A Fast , Unlimited,?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GreenVPN Support to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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GreenVPN Customer Insights

Steps to Troubleshoot & Fix GreenVPN Issues

1. Fix GreenVPN Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GreenVPN: Restarting the app will resolve most errors.
  2. Update the GreenVPN App. Here is how:
    1. On Android goto PlayStore » Search for "GreenVPN" » Open GreenVPN - A Fast , Unlimited, » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GreenVPN » click "UPDATE".
  3. Clear GreenVPN - A Fast , Unlimited, app cache: Clearing cached data will force your app to retrieve the latest data directly from GreenVPN servers.
    1. On Android, goto Settings » Apps » Select "GreenVPN - A Fast , Unlimited," » click Storage » click "Clear Cache".
  4. Check GreenVPN app permissions. If any of these permissions required to use your device's features are disenabled, GreenVPN might not work.
  5. Uninstall and reinstall GreenVPN. If nothing else has worked, completely uninstall GreenVPN then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GreenVPN not working


2. Fix GreenVPN Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GreenVPN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GreenVPN not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GreenVPN may not be able to connect to the Internet when running in the background.

Reported Issues