Published by Oasis Feng

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Why should I report an Issue with Greenify?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Oasis Feng to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Greenify

1. Greenify help you identify and put the misbehaving apps into hibernation when you are not actively using them, to stop them from lagging your device or leeching the battery, in a unique way!

2. This app uses Accessibility services, to automate the hibernation procedure. * It seems that automatic hibernation is not working. * Some of my greenified apps (e. g.

3. IMPORTANT: Greenifying an app implies that you are aware that all the background functionality (service, periodic task, event receiver, alarm, widget update, push message) of this app will become out of service during the hibernation except when you are using this app.

4. Greenify NEVER EVER collects your personal data despite the capability of accessibility service, it just takes advantage of it to automate the hibernation procedure.

5. DISABLE SCREEN LOCK & BIND ACCESSIBILITY SERVICE: For automatic hibernation to work on non-root devices.

6. DEVICE ADMIN: This app uses administrator privilege to turn off the screen immediately after automated hibernation on non-root devices.

7. NEVER greenify alarm clock apps, instant messaging apps unless you don't rely on them.

8. Never should your phone or tablet become slower and battery hungrier after lots of apps installed.

9. They can do nothing without explicit launch by you or other apps, while still preserving full functionality when running in foreground.

10. GET ACCOUNTS & WRITE SYNC SETTINGS: Control the account sync of apps if its sync task is too frequent.

11. Featured as Lifehacker's Top 1 Utility in 2013 Best Android Apps ( ), Android Authority's Top 3 Best Root Apps ( ).

Greenify Customer Insights

1. (This is where Greenify attempts to hibernate apps, taking Smart Lock into consideration, and does this without disabling/preventing biometics from functioning) Whenever my screen turns off, and a significant amount of time has passed; my phone never starts the "Sleep and Hibernate" functionality doesn't say "Greenfly is still working" "Turning off the screen".

2. Thank you.I have enjoyed the 'Greenify' experience thoroughly, although I just wish it would have the capability to hibernate some of my system apps, that are always running in the background, regardless wether, or wether or not the phone is unrooted.

3. I have maintained Greenify on every device both I have and now husband.A lot of apps that claim to "tune up" your cell phone do nothing except display advertisements.

4. This app will keep your battery and phone speed at optimal levels with the push of one button, all those installed apps that start themselves, along with others, for example Amazon, that slows your phone down or bogs down your data stream, this will chill out those annoying apps.

5. I was having a problem with too many apps running in the background and using ram memory, slowing down my phone.

6. Please fix! I've used greenify for over 5 years and this is the worst performance issue I've seen.Dear Developer I really like this application, but after updating to Android Pie, I am having issues with Greenify's Automatic Hibernation.

7. Lastly,whenever I wake up my phone, it appears as though Greenify becomes stuck, trying to force stop an application.

8. Sadly, since a few months or so I can no longer add apps as Greenify will simply crash a few seconds after I get to that screen.

9. When selecting any apps to hibernate/force stop, greenify constantly stutters and cannot execute consecutively.

10. Apps have stopped working on their own; I have more memory, and the phone is smooth.

11. I uninstalled some of the apps, but Greenify help control the apps I did not want to get rid of.

Steps to Troubleshoot & Fix Greenify Issues

1. Fix Greenify Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Greenify: Restarting the app will resolve most errors.
  2. Update the Greenify App. Here is how:
    1. On Android goto PlayStore » Search for "Greenify" » Open Greenify » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Greenify » click "UPDATE".
  3. Clear Greenify app cache: Clearing cached data will force your app to retrieve the latest data directly from Greenify servers.
    1. On Android, goto Settings » Apps » Select "Greenify" » click Storage » click "Clear Cache".
  4. Check Greenify app permissions. If any of these permissions required to use your device's features are disenabled, Greenify might not work.
  5. Uninstall and reinstall Greenify. If nothing else has worked, completely uninstall Greenify then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Greenify not working


2. Fix Greenify Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Greenify be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Greenify not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Greenify may not be able to connect to the Internet when running in the background.

Reported Issues