Contact GreenSky Merchant Customer Service

Why should I report an Issue with GreenSky Merchant?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of GreenSky Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Maximum Annual Percentage Rate (APR), which generally includes interest rate plus fees and other costs for a year, or similar other rate calculated consistently with local law 24. 99%.

2. The GreenSky Mobile App helps you grow your sales and delight your customers by simplifying and streamlining the loan application process.

3. The Payment Estimator was designed to help your customers compare monthly payments for different sized projects side-by-side.

4. For example (fixed rate plan 1166) Subject to credit approval. Fixed 6. 99% APR for 60 months.

5. Our application makes it possible for your customers to receive a loan approval in minutes.

6. Payment example: for $10,000 purchase on approval date 60 payments of $197. 96.

7. Following up with customers becomes even easier by keeping track of recently submitted applications in one place.

8. Minimum and maximum period for repayment 18 to 300 months.

9. Bank partners include: Goldman Sachs Bank USA, BMO Harris Bank, Flagstar Bank, Midland States Bank, Ion Bank, Synovus Bank, Optum Bank, and Fifth Third Bank.

1. I suggest using some of that Goldman Sachs money and hiring developers to fix this, not the one's who wrote it.Shady practices, high interest rates, they want complete and total access to your mobile device and don't allow you to use the app if you don't give it to them.

2. Absolutely no reason to give some loan sharks complete and total access to your mobile device.Guessing that something they did in a recent update causes the app to force close and restart on an endless loop, rendering it wholly useless.

3. Probably done on purpose to make customers frustrated and annoyed while trying to make payments.I'm a merchant and haven't been able to install app for over a week.

4. Can't open it up or even get to the screen to put in username and pword without activating location services.Horrible. To log on, the app ask for a PIN, not a password.

5. Sent captured screen video of the behavior to GreenSky.

6. Suggested I buy an upgraded phone! Even though multiple team members with different phones are experiencing the same issue.

7. If you click the "not a merchant" link then it just pulls up an internet tab and continues to the website.

8. Customer service says we've never heard of the White Screen flashing repeatedly problem.

9. ETA: How about that? The email I sent to GreenSky at the listed address bounced.

10. Lol GreenSky, keep your shiznit current, huh?I think this particular app has a virus.

11. Just kept glitching and only way to recover phone was a reboot.

1. Fix GreenSky Merchant Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart GreenSky Merchant: Restarting the app will resolve most errors.
2. Update the GreenSky Merchant App. Here is how:
   1. On Android goto PlayStore » Search for "GreenSky Merchant" » Open GreenSky Merchant » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GreenSky Merchant » click "UPDATE".
3. Clear GreenSky Merchant app cache: Clearing cached data will force your app to retrieve the latest data directly from GreenSky Merchant servers.
   1. On Android, goto Settings » Apps » Select "GreenSky Merchant" » click Storage » click "Clear Cache".
4. Check GreenSky Merchant app permissions. If any of these permissions required to use your device's features are disenabled, GreenSky Merchant might not work.
5. Uninstall and reinstall GreenSky Merchant. If nothing else has worked, completely uninstall GreenSky Merchant then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing GreenSky Merchant not working

2. Fix GreenSky Merchant Server issues & Internet Connection

1. Check network connection: An unstable Internet will make GreenSky Merchant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to GreenSky Merchant not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, GreenSky Merchant may not be able to connect to the Internet when running in the background.