Published by stc pay on Sep 1, 2024

Report an issue with stc pay Merchant.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with stc pay Merchant?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of stc pay to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About stc pay Merchant

1. stc pay Merchant is a secure digital wallet that empowers you as a business owner, through its simple design and broad features, to easily manage and follow up on your financial transactions, whether sending or receiving money, or effortlessly keeping track of your financial reports anytime, anywhere.

2. Guarantees operating finances securely and effortlessly.

stc pay Merchant Customer Insights

1. What is merchant ID? Would someone tell me?I really downloaded the application and I get started correct but the ask merchant ID that one become trouble, I put several times my ID, it was failed anytime, please can you help resolve that issueI already downloaded the app ,the problem is when i enter my merchant id ,its log in failed .. hope u can help me.Is there a problem with ma device coz iv been trying to download the app since yesterday but no progress.

2. I have download the app and its not working at all, its tellin me that it cant determine my location, i should turn the location locating method on high accuracy settings and yet my location is on ....i cant rate it unless if it works for meWe are receiving payments from customer , but after customer makes payment it shows Payment Successful but in transaction history it shows nothing.

3. Someone save a soul coz i really need thisThe best money transfer app internationally at a very cheap charge, Thanks for saving us from western union and xpress money high chargesAlways log out, so put number verification again and again.

4. AVOID!!!I downloaded, but for log in it ask me "merchant ID", and not accepting any ID, replaying "log in failed".

5. Does not recognise my phone number, but sends me OTP's !!! Will not let me reset my account.

6. Kindly fix it as soon as possible.Absolutely rubbish.

7. Thanks For now i give one 🌟.

8. Please halp to solve.

Steps to Troubleshoot & Fix stc pay Merchant Issues

1. Fix stc pay Merchant Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart stc pay Merchant: Restarting the app will resolve most errors.
  2. Update the stc pay Merchant App. Here is how:
    1. On Android goto PlayStore » Search for "stc pay Merchant" » Open stc pay Merchant » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for stc pay Merchant » click "UPDATE".
  3. Clear stc pay Merchant app cache: Clearing cached data will force your app to retrieve the latest data directly from stc pay Merchant servers.
    1. On Android, goto Settings » Apps » Select "stc pay Merchant" » click Storage » click "Clear Cache".
  4. Check stc pay Merchant app permissions. If any of these permissions required to use your device's features are disenabled, stc pay Merchant might not work.
  5. Uninstall and reinstall stc pay Merchant. If nothing else has worked, completely uninstall stc pay Merchant then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing stc pay Merchant not working


2. Fix stc pay Merchant Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make stc pay Merchant be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to stc pay Merchant not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, stc pay Merchant may not be able to connect to the Internet when running in the background.

Reported Issues

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