Published by Odoo S.A.

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Why should I report an Issue with Awesome Timesheet by Odoo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Odoo S.A. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Awesome Timesheet Customer Insights

1. Uninstalled after 15 minutes.If we have multi-company option then in the timesheet will be 'unknown' because the employee is not filled in.Doesn't synchronize with our enterprise database.The conditions for a user to see a project in the Awesome Timesheet App are: The project must be active, in your favourites AND at least one of the three following conditions is true: - the user is assigned to at least one task of the project - the user has already done at least one timesheet in one task for the project - the user is set as project manager for this projectOdoo is the best ERP in the marketNiceNicebug fixedPlease update description to on here and the main website that this is an ENTERPRISE only app.

2. Tasks don't synchronise properly!! Most tasks only appear on app's plan when the day changes to tomorrow, which means nothing set in Field Service or Project on the day will get synced.

3. Worse, is not even all tasks syncs, so what's the point? The only reason we got these 3 modules was so we could have things automated, rather than manually entering each task.

4. Would appear to sync to server, but no tasks or jobs came through.

5. Odoo doesn't do!!! Or more like No Do!Just doesn't work, even on Enterprise.

6. If if needed to be entered manually, there are far better free apps for it.

7. Throws an error for Community.

Steps to Troubleshoot & Fix Awesome Timesheet Issues

1. Fix Awesome Timesheet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Awesome Timesheet: Restarting the app will resolve most errors.
  2. Update the Awesome Timesheet App. Here is how:
    1. On Android goto PlayStore » Search for "Awesome Timesheet" » Open Awesome Timesheet by Odoo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Awesome Timesheet » click "UPDATE".
  3. Clear Awesome Timesheet by Odoo app cache: Clearing cached data will force your app to retrieve the latest data directly from Awesome Timesheet servers.
    1. On Android, goto Settings » Apps » Select "Awesome Timesheet by Odoo" » click Storage » click "Clear Cache".
  4. Check Awesome Timesheet app permissions. If any of these permissions required to use your device's features are disenabled, Awesome Timesheet might not work.
  5. Uninstall and reinstall Awesome Timesheet. If nothing else has worked, completely uninstall Awesome Timesheet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Awesome Timesheet not working


2. Fix Awesome Timesheet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Awesome Timesheet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Awesome Timesheet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Awesome Timesheet may not be able to connect to the Internet when running in the background.

Reported Issues