Published by Genomic Health, Inc.

Report an issue with My Breast Cancer Coach.
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Why should I report an Issue with My Breast Cancer Coach?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Genomic Health, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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My Breast Cancer Coach Customer Insights

1. Thank you:)I wanted to like it, but I could never get the appointments calendar to work and the journal wouldn't scroll.I found that a mammogram is simple, easy.

2. I highly reccommend them.Bilateral removal of benign cyst clockwork patterns areola edge monthly breast exam his, his compare.

3. Reinstalled Google calendar and the calendar for My Breast Coach is still there! Very unhappy.

4. ,and do my self Breast exam.I'm thankful for my Friends at Ross Breast Clinic., Tyler Texas.

5. It put its own calendar into my Google calendar app and it cannot be deleted even after uninstalling both the app and the Google calendar.

6. I wish I could give negative stars because it's causing me no end of frustration.This app is priceless! I am 5 days into being diagnosed with invasive lobular carcinoma.

7. This app is so empowering! I now have a good understanding of my path report as well as a guide on how work with my oncology doctors.

8. My head is still spinning, needless to say.

9. They have an amazing team on staff.

10. Briefly installed this but never used it.

11. I'm so grateful.

Steps to Troubleshoot & Fix My Breast Cancer Coach Issues

1. Fix My Breast Cancer Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Breast Cancer Coach: Restarting the app will resolve most errors.
  2. Update the My Breast Cancer Coach App. Here is how:
    1. On Android goto PlayStore » Search for "My Breast Cancer Coach" » Open My Breast Cancer Coach » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Breast Cancer Coach » click "UPDATE".
  3. Clear My Breast Cancer Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from My Breast Cancer Coach servers.
    1. On Android, goto Settings » Apps » Select "My Breast Cancer Coach" » click Storage » click "Clear Cache".
  4. Check My Breast Cancer Coach app permissions. If any of these permissions required to use your device's features are disenabled, My Breast Cancer Coach might not work.
  5. Uninstall and reinstall My Breast Cancer Coach. If nothing else has worked, completely uninstall My Breast Cancer Coach then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Breast Cancer Coach not working


2. Fix My Breast Cancer Coach Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Breast Cancer Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Breast Cancer Coach not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Breast Cancer Coach may not be able to connect to the Internet when running in the background.

Reported Issues

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