Published by Genomic Health, Inc.

contact My Cancer Coach Chat with our AI-based My Cancer Coach Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with My Cancer Coach?



characters left:

Why chat with our AI My Cancer Coach Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of My Cancer Coach.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Everything is right there togetherjust did this so the ad stopsI have had cancer of the mouth four times and they want to operate for the fifth time and I am saying noA great app and VERY USEFULIm stage lV...Pecoma and Praying🤲🏾🤲🏾🤲🏾🙏🏾🙏🏾🙏🏾💯nice appVary goodgd appThis is the worst app I have ever come across!!! It is strictly designed by the "Mainstream Medical Mafia" to cohort people to poison there body and consume highly toxic chemicals that make them 80 billion dollars annually.

2. Cant see all those appointments now so will have to try to track them down.... would have rated a five until this.perfect app for a bad situation, it really helps me organize all of my husband's information for his Oncologist, Neurologist, and his diabetic Dr's.

3. So I am going to start on a app to help give people a fair chance at beating Cancer not just treating the symptoms .

4. When all prostate cancer is a sexual conflict unresolved .

5. Used it for months to keep track of appointments.

6. If you are interested in curing yourself at the root problem look into German New Medicine.

7. Maybe cost you 30 dollars for tea? But please look at all your options and don't end up like my uncle did.

8. I asked for assistance but haven't gotten any.

9. He died this last year from the treatments.

10. Not the cancer.

11. Then the calendar stopped.

Steps to Troubleshoot & Fix My Cancer Coach Issues

1. Fix My Cancer Coach Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Cancer Coach: Restarting the app will resolve most errors.
  2. Update the My Cancer Coach App. Here is how:
    1. On Android goto PlayStore » Search for "My Cancer Coach" » Open My Cancer Coach » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Cancer Coach » click "UPDATE".
  3. Clear My Cancer Coach app cache: Clearing cached data will force your app to retrieve the latest data directly from My Cancer Coach servers.
    1. On Android, goto Settings » Apps » Select "My Cancer Coach" » click Storage » click "Clear Cache".
  4. Check My Cancer Coach app permissions. If any of these permissions required to use your device's features are disenabled, My Cancer Coach might not work.
  5. Uninstall and reinstall My Cancer Coach. If nothing else has worked, completely uninstall My Cancer Coach then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Cancer Coach not working


2. Fix My Cancer Coach Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Cancer Coach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Cancer Coach not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Cancer Coach may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!

More from the developer