Published by General Electric Company

Report an issue with GE Health Care Hub.
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Why should I report an Issue with GE Health Care Hub?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of General Electric Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About GE Health Care Hub

1. Make educated health care decisions and access all of your GE health care resources in one centralized location.

2. A one-stop-shop for both internal and external content, tools and resources.

GE Health Care Hub Customer Insights

1. Too bad because it was a useful tool beforeWill not work on my phone, when I open the app I just get a white blank screen.Stopped working about 2 Weekes ago.

2. Shango 1Great! Now is workingJust a blank screen... I uninstalled it since it has no functionality.

3. Just a blank screenIt used to work but now just a blank screen.It's not working at all.

Steps to Troubleshoot & Fix GE Health Care Hub Issues

1. Fix GE Health Care Hub Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart GE Health Care Hub: Restarting the app will resolve most errors.
  2. Update the GE Health Care Hub App. Here is how:
    1. On Android goto PlayStore » Search for "GE Health Care Hub" » Open GE Health Care Hub » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for GE Health Care Hub » click "UPDATE".
  3. Clear GE Health Care Hub app cache: Clearing cached data will force your app to retrieve the latest data directly from GE Health Care Hub servers.
    1. On Android, goto Settings » Apps » Select "GE Health Care Hub" » click Storage » click "Clear Cache".
  4. Check GE Health Care Hub app permissions. If any of these permissions required to use your device's features are disenabled, GE Health Care Hub might not work.
  5. Uninstall and reinstall GE Health Care Hub. If nothing else has worked, completely uninstall GE Health Care Hub then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing GE Health Care Hub not working


2. Fix GE Health Care Hub Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make GE Health Care Hub be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to GE Health Care Hub not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, GE Health Care Hub may not be able to connect to the Internet when running in the background.

Reported Issues