Published by Transsion Holdings

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  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Transsion Holdings to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About AI Gallery

1. 📷 Reorganize the homepage: Easy to select photos you need on homepage. 🏎 Efficient album classification: Orderly classification of album. 🖼 Multi-template puzzles: Rich puzzle templates to customize photo puzzles as you like. 🖌 Picture editing: Complete picture editing ability. 🧹 Photo Cleanup: Clean up too dark, blurry, duplicate photos, no longer taking up space. 🗞 Photo compression: Hd lossless compression & leave more storage for your phone. 🌟 Easy to share pictures to social media or anywhere else.

AI Gallery Customer Insights

1. This is a new phone anyway🤔this app was okay then, but recently I've been experiencing bugs! everytime i download a photo from facebook, it would be downloaded successfully but when i open it in this gallery it would say "cannot generate the thumbnail", im really pissed, and also I can't locate the photos directly bc i have to go to the albums first in order to.

2. It started really good at first, didn't really get all the features but it was ok, but after a few months, it just...bugged! Nothing's working, I can't copy, move or edit anything! The album's won't even open on the right one! And this new album 4kt/s appeared disabling almost everything I usually do in the gallery.

3. thank u.As others say, needs a Recycle Bin feature and more general customization like how each of the albums would appear to your liking, e.g. show or not show the month/year a group of pictures were taken, how you want the pictures presented once you enter an album.

4. With advanced algorithm, compress the memory space cost of pictures without quality loss, which can help you save more memory space for your phone.

5. You can hide some pictures with password, to prevent others from seeing them.(Only provide on Tecno and Infinix phones) 4.

6. Would like to see the app improved and added these features, especially as it seems to be the default Gallery app for the Infinix Hot 9 Play.New UI appearance and two new features! 1.

7. And when I open it in Al Gallery, portrait wise, it shows me landscape, and vice versa.

8. Picture Mark: You can mark pictures freely in pictures, add mosaics and freely crop them.

9. I tested it with another gallery app and sure enough, if you delete from this one, it will delete it permanently from your phone.

10. I accidentally deleted 2 pictures when I was mass deleting some blurry and repeat pictures of my pets.

11. Also, dark mode, please.Ok the app is great and all, but when I take out a screenshot of something that's landscape, it shows portrait, and I can't get it right, even when I rotate my screen☹️.

Steps to Troubleshoot & Fix AI Gallery Issues

1. Fix AI Gallery Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AI Gallery: Restarting the app will resolve most errors.
  2. Update the AI Gallery App. Here is how:
    1. On Android goto PlayStore » Search for "AI Gallery" » Open AI Gallery » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AI Gallery » click "UPDATE".
  3. Clear AI Gallery app cache: Clearing cached data will force your app to retrieve the latest data directly from AI Gallery servers.
    1. On Android, goto Settings » Apps » Select "AI Gallery" » click Storage » click "Clear Cache".
  4. Check AI Gallery app permissions. If any of these permissions required to use your device's features are disenabled, AI Gallery might not work.
  5. Uninstall and reinstall AI Gallery. If nothing else has worked, completely uninstall AI Gallery then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AI Gallery not working


2. Fix AI Gallery Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AI Gallery be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AI Gallery not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AI Gallery may not be able to connect to the Internet when running in the background.

Reported Issues

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