Contact Los Angeles Metro and Bus Customer Service

Why should I report an Issue with Los Angeles Metro and Bus?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dixon Mobility, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The buses aren't separated by direction anymore (when I click on bus #__ northbound, it displays the stops going southbound AND northbound and I've to decipher which starting point is the one I need to go in the direction I need), the times are inaccurate, you can't put in the number for a bus stop to get the specific arrival time, & the updates do not actually change anything accept the ads that pop up.Adds covered Full screen or the top third, covering what text I remembered from December 2022, the last time this app was useful.

2. **If there are delays or station closures would be nice to have that as a banner or listed in a new tab for delays.FYI... for the last 2 weeks I've gone to use this app and in the nearby feature NONE of the scheduled bus times are showing...no other app is malfunctioning on this new phone... Only this one... And yes it's the latest version.... You guys are friggin killing man...I would have left this message on the app's feedback section but it cannot connect to the support server via data or wifi....SMHIt has alot of ads but was accurate and reliable.

3. And once you find the stop, whichever direction you intend on going, once you click on it, it gives you the opposite direction.

4. Insted of listing the stops according to the bus route, they switched to listing the stops in numerical order according to the bus stop number.

5. It sucks!!! It doesn't designate what direction the bus is going when it gives the intersections.

6. **A news or updates section for us to check in on the progress being made to the new lines, including scheduled completion dates.

7. Are you new owners to this app, cause this doesn't make any sense.This app is has been less than reliable for @ least 5 years & somehow it has gotten worse.

8. The information in this edition, appears to have been provided by a person (or persons) who has NO knowledge of the importance of frustrated passengers making timely connections.

9. The whole process is aggrivating asf.This revised app should have been compared to the previous version, before being released.

10. Also, when I choose a particular direction it ends only showing one direction and mainly the opposite direction in which I want to go in.

11. Not only that but bus times will disappear and reappear only when its about make its stop which is super inconvenient.This app is not savvy for a person on the move.

1. Fix Los Angeles Metro and Bus Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Los Angeles Metro and Bus: Restarting the app will resolve most errors.
2. Update the Los Angeles Metro and Bus App. Here is how:
   1. On Android goto PlayStore » Search for "Los Angeles Metro and Bus" » Open Los Angeles Metro and Bus » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Los Angeles Metro and Bus » click "UPDATE".
3. Clear Los Angeles Metro and Bus app cache: Clearing cached data will force your app to retrieve the latest data directly from Los Angeles Metro and Bus servers.
   1. On Android, goto Settings » Apps » Select "Los Angeles Metro and Bus" » click Storage » click "Clear Cache".
4. Check Los Angeles Metro and Bus app permissions. If any of these permissions required to use your device's features are disenabled, Los Angeles Metro and Bus might not work.
5. Uninstall and reinstall Los Angeles Metro and Bus. If nothing else has worked, completely uninstall Los Angeles Metro and Bus then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Los Angeles Metro and Bus not working

2. Fix Los Angeles Metro and Bus Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Los Angeles Metro and Bus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Los Angeles Metro and Bus not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Los Angeles Metro and Bus may not be able to connect to the Internet when running in the background.