Published by McDonald's on Nov 14, 2024

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Why should I report an Issue with McHire?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of McDonald's to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About McHire

1. McHire helps hiring managers engage and hire talent with ease with the assistance of Olivia, the AI recruiting assistant.

2. McHire is a recruiting tool to help McDonald’s recruiters and hiring managers hire and onboard restaurant talent.

3. Paradox’s flagship product is Olivia, a recruiting assistant obsessed with improving and reinventing the candidate experience.

4. McHire is a recruiting application developed for McDonald’s by Paradox an AI company that believes recruiting is a people game.

5. Olivia helps companies capture and screen candidates, improve conversions, and answer all candidate questions.

6. She delivers one-to-one candidate experience at scale, and even handles interview scheduling.

7. At Paradox, we see a future where humans do the things they’re best at, and AI technology handles the mundane and simple tasks for us.

8. McHire is used in all corporate-owned McDonald’s restaurants and restaurants of participating independent franchisees.

9. We never want to remove humans from the recruiting process.

10. Our dream is a better candidate and recruiter experience for everyone.

11. Technology is a tool for us, and should be used as such.

McHire Customer Insights

1. Now I can't access it.Very bad cannot access anything and can't get to an application to complete it it keeps redirecting me everywhere but to McDonald jobsIt's ok, it gives the applicant the wrong time for interview...i don't know how to fix it.

2. It's annoying telling them that's the wrong time for the interviewIts poor quality fill out application its freeze up on the same old information had to do my application all over again , hadn't got hired for the job they should had left it McDonald's.

3. Every time there is a new version the app stops working won't auto update as selected.

4. Need better flexibility to suggest to olivia dates and times to pick.Tells me there is an update I have to install.

5. Hit the update button and it takes me to Google play and there is nothing to hit/use to update it.

6. I'll just keep using a laptop, although the web version is still awful in my opinion.This app is trash just like most of mcdonalds other apps.

7. No matter how many times I select remember me it never does, I activate biometrics on my phone it still requires me to sign in and then scan my thumbprint.

8. The Cale dar on the app is also horrible.The app I thought was gonna be amazing however I find it is not living up to the hype.

9. Doesn't even tell you there is an issue just stops working.

10. I dont like having to go through extra steps of filtering just to get to a location.

11. Loadi g mchire on the desktop at work takes forever.

Steps to Troubleshoot & Fix McHire Issues

1. Fix McHire Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart McHire: Restarting the app will resolve most errors.
  2. Update the McHire App. Here is how:
    1. On Android goto PlayStore » Search for "McHire" » Open McHire » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for McHire » click "UPDATE".
  3. Clear McHire app cache: Clearing cached data will force your app to retrieve the latest data directly from McHire servers.
    1. On Android, goto Settings » Apps » Select "McHire" » click Storage » click "Clear Cache".
  4. Check McHire app permissions. If any of these permissions required to use your device's features are disenabled, McHire might not work.
  5. Uninstall and reinstall McHire. If nothing else has worked, completely uninstall McHire then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing McHire not working


2. Fix McHire Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make McHire be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to McHire not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, McHire may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I am applying for a position and the verification code is not working. I need help submitting an application.

    — by Ken Colton 1 year ago

  • I need to complete my job application but the website won’t let me sign the disclosure agreement. The signature goes blank before I can submit it no matter which way I try to sign (draw, type or upload).

    — by Valerie McMurray 1 year ago

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