Published by Smart Mobile Tools on Oct 22, 2024

contact App Lock Chat with our AI-based App Lock Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with App Lock?



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Why chat with our AI App Lock Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of App Lock.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. When Contacts is locked, only the icon access is locked - access via tab in Phone is open 3) Hope you can include Password access - more secureI tested the ' forgot password ' several times, and i am still waiting for the emails with the reset code, and said it would send a password via my designated email address in the app, IT NEVER SENT ANYTHING ! lucky for me I had not protected any of my data / apps.

2. Other lock apps have a feature that permanently unlocks a just used and unlocked app until the screen is shut off (at which point they'll lock again).

3. Biggest con is that this app likes to close randomly by itself so all previously locked apps are now unlocked until you go back into this lock app and reset it again.Ok App.

4. It is understandable for free apps to contain ads to support the app developer, but these ads cause screen to move and I easily clicked on the ads by accident (probably designed just for that) and its annoying.

5. It doesn't show the screen when you zoom out of the app if thst makes sense, yknow the option to go out of apps before you swipe it to cancel out of an app after use? Yeah.

6. Update Recently I often have to type in passwords twice and some apps won't open at all just leaving a black screen, so I am uninstalling.Decent app.

7. By theme, I mean background picture and all.Great app - simple, yet locks all you want locked, including Settings.

8. Like how it locks app after using each time and looks for fingerprint again each time even if screen not locked.

9. I would suggest everyone using this app test the email settings to verify you will receive an email with a reset code.

10. BUT: 1) In Samsung Note 9, if you lock Settings, Samsung Secure Folder fails.

11. Also it works still.What thee herl is wrong with this app... The lock didn't work, and after all it cannot be deleted... This app might be a virus app.

Steps to Troubleshoot & Fix App Lock Issues

1. Fix App Lock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart App Lock: Restarting the app will resolve most errors.
  2. Update the App Lock App. Here is how:
    1. On Android goto PlayStore » Search for "App Lock" » Open App Lock » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for App Lock » click "UPDATE".
  3. Clear App Lock app cache: Clearing cached data will force your app to retrieve the latest data directly from App Lock servers.
    1. On Android, goto Settings » Apps » Select "App Lock" » click Storage » click "Clear Cache".
  4. Check App Lock app permissions. If any of these permissions required to use your device's features are disenabled, App Lock might not work.
  5. Uninstall and reinstall App Lock. If nothing else has worked, completely uninstall App Lock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing App Lock not working


2. Fix App Lock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make App Lock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to App Lock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, App Lock may not be able to connect to the Internet when running in the background.

Reported Issues

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