Published by fourchars on Nov 8, 2024

Report an issue with PRIVARY Secure Photo Vault.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with PRIVARY Secure Photo Vault?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of fourchars to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact PRIVARY Secure Photo Vault image 1 contact PRIVARY Secure Photo Vault image 2

PRIVARY Secure Photo Vault Customer Insights

1. reselecting album pictureBest hide app, I have used several apps that claim to hide files however they only change the extension of the file so that it does not appear in apps that search for files based on their type.

2. They also move the files into a sub directory of a system folder without changing the file name.

3. If I can't view an image due to ad overlay or due to a full screen ad, what's the use of the app? Ads should be below the image, not on an overlay of the image being viewed.Edit: there is now an ad that you cannot exit, even after more than a minute of waiting.

4. It had an ability to let you put files in past the limit by watching an ad, but it doesnt give you the option like 99% of the times I've tried.

5. What's the point of viewing an image if I can't see it due to an advertising overlay? Then, randomly, full screen ads pop up.

6. Also having an unnamed limit to what you can store, even when other files are deleted, is jarring and inconsistent.

7. If those bugs were fixed and changes made, it'd probably be something I'd reccomend.I have no problem with a free app suggesting upgrading and having ads play every once in awhile.

8. Also videos show their name in a little gray bar with no option to turn that off; the thumbnail is good enough enough imo.

9. Good luck sorting your thousands of photos and videos into the right folders again.

10. Or an ability to disable the swiping up or down in photo viewer from exiting the photo viewing, since if you dont swipe perfectly left to right it backs you out.

11. No matter if viewing image in landscape or portrait mode, puts banned about a third of the way from bottom of image.

Steps to Troubleshoot & Fix PRIVARY Secure Photo Vault Issues

1. Fix PRIVARY Secure Photo Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PRIVARY Secure Photo Vault: Restarting the app will resolve most errors.
  2. Update the PRIVARY Secure Photo Vault App. Here is how:
    1. On Android goto PlayStore » Search for "PRIVARY Secure Photo Vault" » Open PRIVARY Secure Photo Vault » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PRIVARY Secure Photo Vault » click "UPDATE".
  3. Clear PRIVARY Secure Photo Vault app cache: Clearing cached data will force your app to retrieve the latest data directly from PRIVARY Secure Photo Vault servers.
    1. On Android, goto Settings » Apps » Select "PRIVARY Secure Photo Vault" » click Storage » click "Clear Cache".
  4. Check PRIVARY Secure Photo Vault app permissions. If any of these permissions required to use your device's features are disenabled, PRIVARY Secure Photo Vault might not work.
  5. Uninstall and reinstall PRIVARY Secure Photo Vault. If nothing else has worked, completely uninstall PRIVARY Secure Photo Vault then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PRIVARY Secure Photo Vault not working


2. Fix PRIVARY Secure Photo Vault Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PRIVARY Secure Photo Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PRIVARY Secure Photo Vault not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PRIVARY Secure Photo Vault may not be able to connect to the Internet when running in the background.

Reported Issues