Contact LockMyPix Safe Photo Vault Customer Service

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1. Add a longer timeout (say, 5 minutes) between needing password re-input and use the last-selected folder as the default one and this would be a 5 star instant buy.Yet again massive limitations on extremely basic things just like their other apps, you can't even have sub-folders in this one for free like the last one.

2. So, as you scroll through your gallery adding files you will have to put in your password and select the destination folder every.

3. I guess that's what I get for being lazy and importing an entire folder instead of picking and choosing some to try it out first.Poor usability.

4. I understand adding more that requires upgrading, but not taking away, and that doesn't get my money just based on principle.Had this app for years now and paid for the premium app.

5. And the "camouflage" option to hide the apps thumbnail as another program is cool.App was running fine and had a lot of great options from the paid app.

6. I recommend it!I started with the free version and found it easy to use and it performed as described.

7. These pictures and videos are on my phone.Instead of replacing my pictures back into the original folder when I unencrypted them, it apparently deleted them.

8. Edit: Yes, by removing file extensions or adding .nomedia to the end so that Android doesn't even load it, I didn't say it was basic, I said the limitations are.

9. After having a dozen files go bad, I decided to stop using it.App works wonderfully and hides pictures efficiently.

10. It also does not remember the last used folder or allow you to set a default folder.

11. It's a great way to store my pics and organize them without accidentally losing them in the phone's primary Gallery.

1. Fix LockMyPix Safe Photo Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart LockMyPix Safe Photo Vault: Restarting the app will resolve most errors.
2. Update the LockMyPix Safe Photo Vault App. Here is how:
   1. On Android goto PlayStore » Search for "LockMyPix Safe Photo Vault" » Open LockMyPix Safe Photo Vault » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LockMyPix Safe Photo Vault » click "UPDATE".
3. Clear LockMyPix Safe Photo Vault app cache: Clearing cached data will force your app to retrieve the latest data directly from LockMyPix Safe Photo Vault servers.
   1. On Android, goto Settings » Apps » Select "LockMyPix Safe Photo Vault" » click Storage » click "Clear Cache".
4. Check LockMyPix Safe Photo Vault app permissions. If any of these permissions required to use your device's features are disenabled, LockMyPix Safe Photo Vault might not work.
5. Uninstall and reinstall LockMyPix Safe Photo Vault. If nothing else has worked, completely uninstall LockMyPix Safe Photo Vault then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing LockMyPix Safe Photo Vault not working

2. Fix LockMyPix Safe Photo Vault Server issues & Internet Connection

1. Check network connection: An unstable Internet will make LockMyPix Safe Photo Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to LockMyPix Safe Photo Vault not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, LockMyPix Safe Photo Vault may not be able to connect to the Internet when running in the background.