Published by My Size

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Why should I report an Issue with MySizeID - Measure Perfect Fit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of My Size to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact MySizeID - Measure Perfect Fit image 1 contact MySizeID - Measure Perfect Fit image 2

About MySizeID - Measure Perfect Fit

1. Download the app, follow our quick and easy measurement process (it’s a one-time process that takes just a few minutes), and instantly receive your perfectly fitting size for every item you shop. No. Actually, they’re not.

2. That’s why a lot of online stores offer measurement tables to help you find your size on you own. Helpful? Not really.

3. Different brands use different sizing charts with different measurements, depending on where they’re from in the world and their local audiences.

4. Hate guessing sizes in different stores?

5. If your favorite online shop is using MySizeID, you’re in luck!

6. When was the last time you had a measuring tape with you when you saw the top of your dreams during your morning commute? Or at work? Or anywhere?? * Enjoy every parcel you get!

7. Discover your perfect fit and forget about checkout hesitations.

8. You’ve probably noticed this already, but you can be a Medium in one store and a Large in another.

9. At the end of the day, who really cares if you order a Medium, a Large, or an X-Large?

10. We just want to help you find the items that fit and look great on you!

11. Love shopping for clothes online?

MySizeID Customer Insights

1. Was hoping for a star trek experience as if it body scanned me or something of that sort... still the tech is cool, crazy what we do with our phones.After measuring using the instructions it measured my size as too small.

2. I can shop online easily and not worry about the refund after returning.1. I cannot view my measurements, or edit them according to proper measuring.

3. Great idea to solve a real problem with online shopping, but the measuring process is cumbersome and error prone.

4. Otherwise, this app is worth a shot and the experiences will vary for certain people only if the directions or steps are followed right.I was curious so I tried this and first checked brands I wear often and have purchased recently.

5. I hate returning clothes that is why I avoid shopping online, but I also hate spending hours at the store.

6. The concept is great given the volatility in sizing between retailers, but the execution is poor.Needs work.

7. If the shoe size can be measured that will definitely help improve the app as well as a countdown for measurement.

8. For someone small sized this can be a real time saver.Interesting concept but all my sizes were wrong.

9. I want a custom clothing, but trying to avoid taking a flight to the designer.

10. Wearing a long sleeve shirt or sweater you want it just right and for an outer coat, you want it looser.

11. I compared the brands I own and wear currently to the sizing it recommended.

Steps to Troubleshoot & Fix MySizeID Issues

1. Fix MySizeID Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart MySizeID: Restarting the app will resolve most errors.
  2. Update the MySizeID App. Here is how:
    1. On Android goto PlayStore » Search for "MySizeID" » Open MySizeID - Measure Perfect Fit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MySizeID » click "UPDATE".
  3. Clear MySizeID - Measure Perfect Fit app cache: Clearing cached data will force your app to retrieve the latest data directly from MySizeID servers.
    1. On Android, goto Settings » Apps » Select "MySizeID - Measure Perfect Fit" » click Storage » click "Clear Cache".
  4. Check MySizeID app permissions. If any of these permissions required to use your device's features are disenabled, MySizeID might not work.
  5. Uninstall and reinstall MySizeID. If nothing else has worked, completely uninstall MySizeID then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing MySizeID not working


2. Fix MySizeID Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make MySizeID be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to MySizeID not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, MySizeID may not be able to connect to the Internet when running in the background.

Reported Issues