Contact Abercrombie & Fitch Customer Service

Why should I report an Issue with Abercrombie & Fitch?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Abercrombie & Fitch to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Shop the latest Abercrombie and Fitch trends and new arrivals, plus check out our fashion inspiration and styling to see how to put together the perfect look.

2. NEW ARRIVALS: Shop all the latest Men's, Women's, and kids' styles and stay up to date with A&F.

3. PLAYLISTS: Listen to our in-store playlist through the app while you shop the latest styles.

4. Shop the latest Men's, Women's, and Kids' looks effortlessly!

5. SAVES: As you shop, tap the hearts on your favorite clothes and outfits to save them in your own Saves section for later.

6. Login to sync your Saves across all of your devices so you can shop your top picks wherever and whenever you want!

7. EXPLORE: Shop new A&F sales and exclusive promotions.

8. DEALS: Find out about upcoming sales, events, and promotions with our friendly push messages.

9. Scan an item using the app and have it shipped free to your store.

10. Our App is just one more way you can be a part of the Abercrombie and Fitch lifestyle.

11. SCAN TO SHIP: Don't have your size in store?

1. What service are they using that costs £5 and takes a week? Even second class post is quicker than that.It gets stuck on the loading screen, never loads.

2. I don't want to order over the phone, I would like for my app to work! I have rewards to use and I'm incredibly frustrated with this app!!It's a good app, easy to navigate and shop and placing orders is no problem at all.

3. It never remembers my username so I have to reset my password and use a code ever time I use the app, very annoying.Frozen. Hasn't been working for weeks.

4. This particular size, and height selection is not avaliable in any other color and therefore it will not let me go through my other options.

5. The screen freezes often when I try to select color options for clothing, go into another screen, check out, etc.

6. I also wish that the app showed when a size and color has less than 5 in stock, just like the desktop version does.

7. The app keeps getting stuck on the loading screen (the logos and water).

8. I've learned to go back and forth from one color to the next to make it load faster but that it the only thing I would like to see different!!Used this app for years with no problem.

9. But I do get notifications from the app, like today is 25% off in app only ...if only I could use the app!I've been really impressed with Abercrombies rebranding but for all the work they've done their app is laggy and has a lot of bugs.

10. This app does make shopping convenient, but it has a lot of room for improvement.Y'all need to have a way to report a bug other than going to the play store.

11. I've called customer service and was told to clear the cookies and it didn't work.

1. Fix Abercrombie & Fitch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Abercrombie & Fitch: Restarting the app will resolve most errors.
2. Update the Abercrombie & Fitch App. Here is how:
   1. On Android goto PlayStore » Search for "Abercrombie & Fitch" » Open Abercrombie & Fitch » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Abercrombie & Fitch » click "UPDATE".
3. Clear Abercrombie & Fitch app cache: Clearing cached data will force your app to retrieve the latest data directly from Abercrombie & Fitch servers.
   1. On Android, goto Settings » Apps » Select "Abercrombie & Fitch" » click Storage » click "Clear Cache".
4. Check Abercrombie & Fitch app permissions. If any of these permissions required to use your device's features are disenabled, Abercrombie & Fitch might not work.
5. Uninstall and reinstall Abercrombie & Fitch. If nothing else has worked, completely uninstall Abercrombie & Fitch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Abercrombie & Fitch not working

2. Fix Abercrombie & Fitch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Abercrombie & Fitch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Abercrombie & Fitch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Abercrombie & Fitch may not be able to connect to the Internet when running in the background.