Contact Go First Customer Service

Why should I report an Issue with Go First?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Go Airlines (India) Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s quick, easy and secure. • Auto detection of nearby airport: You can use the Go First Mobile App to detect the nearest airport from your location. • Real-time Updates: Get real-time updates on the status of your flight as well as check on all available flights from your city to any of our 37 destinations - 28 domestic and 9 international.

2. Keep checking the app to stay updated on the latest news and special offers throughout the year. • Flight Bookings: Booking Go First flights have never been easier.

3. You can also manage your bookings and select your preferred seats on the go. • Offline Boarding Pass: Now your smartphone can be your boarding pass with the Go First Mobile App.

4. Check your Go First Mobile App regularly to get exclusive discounts and offers! • App-only Deals: Get access to exclusive app-only deals only on the Go First mobile app.

5. The new Go First mobile app helps you to book, board and stay up-to-date with Go First flights in a simple and convenient manner.

6. You can also check-in multiple passengers using a single PNR with mCheck-in and enjoy a seamless boarding experience. • Credit/Debit Card Scanner: Now paying for your flights is easier.

7. Manage bookings, check-in to your flight with your smartphone using the Offline Boarding Pass.

8. Book your flight from your smartphone and Fly Smart with Go First!

9. Browse for smart fares to any of our 32 destinations - 25 domestic and 7 international and pay via multiple payment options.

10. Enjoy easy access to hassle-free solutions with just a few taps on your screen.

11. Simply use your phone camera to scan your card details instead of typing them.

1. Extremely sorry state of affairs at their end.HORRIBLE EXPERIENCE 😢 I didn't give 1star also.please dont choose this go first flight horrible experience,i dont know why flights are rescheduled and they ask if you cancelled your ticket or travel.if cancelled they charge 3000 cancellation charges what was not my mistake.

2. I am trying from long time today to connect with them, but their customer service also sucks.I have booked this Kolkata - Port Blair flight with return ticket in discount from your website.

3. It's a trend for them to cancell flight at the last few days before the date for travel and you will have no choice but yo book other airline at a much higher price.

4. i dont know why i cant change my name with small mistake.if any changes they will charge.customer service also not good.Ithink they did a big scam.most of the people experience horrible experience like me.Only it's name is go first.

5. Whose fault is this? Who is responsible for the glitch in the system? It took you 23 days to realise that there was a glitch!!!!! Who will bear the loss of YOUR mistake?My flight was canceled, and no option to change time or back money.

6. Many times fight used to be cancelled due to their own operational reason which you never will come to know and they will never offer you a direct ulternate flight every time they will show the option of connecting flight after cancellation.

7. Even Customer support executives are very irritating and just repeating the same line through out the conversation not ready to understand the issue and process that to provide any help.Worst airline carrier of all time.

8. Everyone Report all of your experiences to higher authorities so that this airline is shut down and no people fall into their trap!Disturbing Customer service at their end.

9. Now, I am unable to book any other flight with same amount.

10. Booked flight with Go First, but at last moment they canceled flight.

11. My had had been hospitalized from past one week and i am trying to get refund on my tickets, but Customer support does absolutely nothing to help out.

1. Fix Go First Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Go First: Restarting the app will resolve most errors.
2. Update the Go First App. Here is how:
   1. On Android goto PlayStore » Search for "Go First" » Open Go First » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Go First » click "UPDATE".
3. Clear Go First app cache: Clearing cached data will force your app to retrieve the latest data directly from Go First servers.
   1. On Android, goto Settings » Apps » Select "Go First" » click Storage » click "Clear Cache".
4. Check Go First app permissions. If any of these permissions required to use your device's features are disenabled, Go First might not work.
5. Uninstall and reinstall Go First. If nothing else has worked, completely uninstall Go First then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Go First not working

2. Fix Go First Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Go First be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Go First not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Go First may not be able to connect to the Internet when running in the background.