Contact Family Locator Customer Service

Why should I report an Issue with Family Locator - GPS Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Family Locator to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The history shows complete wrong data, locations are shown somewhere else - This has been extra carefully tested by us and applies to all Network Providers that are using shared wifi as a service by the network provider.

2. It does however let you do a pinpoint on the map so it's ok, I do hope it gets fixed soon though... The premium is definitely worth it! 😊I wanted an app to see my family's location in real time.

3. To set places alerts you to go set places alerts (located on the left, the menu) tap on set places, when the map shows up tap on the blue explanation mark, and move it to the exact location you want alerts for.

4. I've been impressed;I'm updating my review... Now that my issues with the app are fixed I'd like to say that this app is very accurate, down to a few feet it seems.

5. This app is amazing and I just have the basic opinion, I can't even imagine how beneficial it would be adding the other options! Loved it.The normal function of showing the location works in the moment when it is transmitted.

6. Also it has been useful to find where my daughter lost her phone...twice! I love how it keeps track of my teens travel routes and driving details.

7. It never updates (it still says I'm in a location where I was 5 days ago), and even when we are connected to WiFi and 3 or more signal bars, it claims we have no network connection.

8. I didn't notice any pop up ads, extra battery drain, or any performance issues after installing.

9. I didn't notice any pop up ads, extra battery drain, or any performance issues after installing.

10. Clicking on a history entry, make the app minimizing instead of showing potential details.Surprisingly accurate app.

11. We are a family of many devices both Android and Apple and I've tested this in both kinds of software.

1. Fix Family Locator Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Family Locator: Restarting the app will resolve most errors.
2. Update the Family Locator App. Here is how:
   1. On Android goto PlayStore » Search for "Family Locator" » Open Family Locator - GPS Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Family Locator » click "UPDATE".
3. Clear Family Locator - GPS Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Family Locator servers.
   1. On Android, goto Settings » Apps » Select "Family Locator - GPS Tracker" » click Storage » click "Clear Cache".
4. Check Family Locator app permissions. If any of these permissions required to use your device's features are disenabled, Family Locator might not work.
5. Uninstall and reinstall Family Locator. If nothing else has worked, completely uninstall Family Locator then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Family Locator not working

2. Fix Family Locator Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Family Locator be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Family Locator not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Family Locator may not be able to connect to the Internet when running in the background.