Contact WINNES GPS Customer Service

I found the instructions that came with the tracker in the Box and I have a SIM card inserted from speed talk it's GSM. But it's constantly saying it's offline and cannot send commands.. can you resolve this issue for me please?

The tracker is not working. It is showing as offline with 10% battery, despite being fully charged and a new sim inserted.

Is seems I can't log in on the app with the device ID changed the pssword and still not working

Cannot open the historical route in the app, only started using it today but tried to see the routes that I took an hour prior, not showing anything. Just closing and going to my mobile front apps page, can you explain how to use this, I've downloaded the how to use the app pdf and did as it said but nothing, if the tracker is on stationary or battery saving mode

I can not add more devices on app.

I have two GPS Tracker, the oldes a TK905, always perfect but in the last week the function "live" doesn't function.
It response to all commands, SMS and App command, I can track the GPS but not with live option.
The second one, is new, a TK913. It never function. I use a Things Mobile SIM card. I check with theyr customer service anche the SIM is ok, I put it on a phone and it receive messagge. On the tracker it doesn't. The map always show me China and the offline status.
Can you help me on both?
Thank you
Paola

I purchased WINNES GPS and for some reason I’m having issue registering to start using the product if you can contact me it will be much appreciated.

Helam

my gps winnes tracker has stopped responded to my txt to find its location and it does not show location or journey of the tracker since 12.41pm today even though i know the tracker was on the motorway from 1pm until 3.45pm and the tracker was physically moved around.
the winnes app has not detected any movement since 12.41pm today nor have the txt mesg reply. the sim card has credit on it since this morning. what is wrong?????

I am not getting a gprs or apn signal on my winnes tk901. I have sent the admin messages and apn messages but am not receiving the automated replied to say these have worked. The app will track my phone but with not track the winnes tracker.

I need help to get this gps tracker working.

hi, wie lange und wieviele routen können gespeichert werden? kann ich die routen runter laden um diese zu sichern ? benutze die app. kann ich die gesicherten daten dann am pc anschauen?

I have bought the winnes gps. I have got it so I can text it and it gives a position. Ringing the sim does nothing and your app is completely useless.

It's permanently stuck in offline. Thinks I'm in China. Please fix or I will be sending back to amazon

i have bought a second winnes gps as the first one is broke ,i have logged in on 123456 plus code on unit ,sat nav on unit is not working ,it will nav my phone but nothing else.

Hi I'm having problems setting my GPS tracker up I'd number is 9131084441 and it's the tk913 model

SIM card not activating in Winnes GPs

My phone got reset and I had "remember log in credentials" set in APP and now I can´t remember my login credentials. What can I do?

Ik heb een winnes gps tracker en bij de grens overgang gaat hij offline en zie pas savonds weer dat die terug online is . Hoe kan ik het terug online krijgen als die in Nederland rijd

My log in and password dont work. ID No is 9053595000 and password is 123456

I need to get a username

tracker stop sending texts

Hi there, trying to login however the app is saying ID or Password error. I've never changed the password which should still be the same as 123456. The ID number of the GPS tracker is 9059053760

Hi, I need help to activate my tracker. Sms gets ni reply, the tracker is offline. I’m using a prepaid Comviq sim, number. +070039787. The tracker id is 9111023379. Please help, it’s very urgent for us.

Hello!
Today I tried to activate the GPS Tracker TK901. The blue and the yellow LED burn only permanent for a view minutes. Than it turns off. I use a congstar prepaid card. I erased the PIN, activated data and installed the Winnes app on my phone. There is no connection.The tells always the tracker isnt activated. SMS and phonecall gets no reply. Absolute not knowing what else to do.
Greetings
Frank Conin from Aken, Germany

Unable to get started with tracker as will not accept txt or call so unable to send any info to get it started up . Used sim in phone made calls and sent txt ok put in tracker and not able to contact

I have lost my phone and Im not alle to access the app winnes on the new phone. My id is 9053116497. But I doni remember the password.

Sehr geehrte Damen und Herren,

wir benötigen einen Account worin wir mehrere ihrer Tracker anmelden können.

Wir bitten um kurze Nachricht, wie wir diesen Account bekommen können.

Mit freundlichen Grüßen
Martina Floß

Hallo, ich kann mich in der App nicht registrieren

Where do I get the sms card for my device

I have bought a gos tracker model TK905.
I have inserted SIM card with all necessary settings (no PIN, no voicemail etc). The sms commands work. The calling command to get the gps position work.
But the Winnes GPS app does not work. The tracker appears to be registered there but it shows the message “Not Enabled”.
What can I do to make it work in order to use all the tracker’s features (voice monitor, real time location on map etc)?

Could you create me an account for watching two devices simultaneously through app?
The ID od devices are
9053533068
9062070710
Thanks
M.

I can't get the devise enabled and can't set the APN details?

Hallo mein gps Trecker sagt ständig im Handy offline was kann ich tun
Es ist aufgeladen

Hi! My GPS will not find a gps-signal and I dont know why. I have bought a new SIM-card with Telia and I have conected it so that should not be The problem. The Light lights solid blue when I turn The device on and solid green. I have tried everything I can, it says that The device oss offline. can you please see och ör help me with that. Greeting janina.

ID 9111019434
Phone nr to SIM +46 761142347

Hi have just received the GPS tracker TK911 along with the SIM card Things Mobile. I have activated the card, disabled the PIN etc... and then I have inserted it in the device. It just worked the first time that I sent the message G123456# and I have received the position. But then, every time I send a message from my Iphone, it says that the message can not be delivered... Who can I can contact to get technical support and make it work ?

Hello, I have more than one GPS tracker. How do I create an account so that I can manage the multiple devices in the IOS app?

I am having a difficult time setting up my device... I don't understand what phone number I'm supposed to call, "in tracker"???

Dear Team,

How to manage two GPS tracker (TKSTAR - TK913) on Winnes mobile app for IOS.

Regards,

Hi I can’t recall password to log onto WINNES app. Also my tracker will not connect with my phone or pick up GPS

how do i set up 905B
what is the pass word

Hi guys. I need some one to help me with this device. I installer the app , I j sert sim card from vodafone but still is not working. I send message to the device nr with the text G123456# I receve message back but nothing... if nobody is not halp me I will send the device bak to you. Thank you

My gos says offline

Hii. I want conected 2 gps in want ap. ???
ID 9053585103

Just setting up my account

I made two subscriptions to for the winnes gps tracker I would like to cancel my first subscription

GPS tracker will not enabled with gifgaf sim??

I cant login to the app to use the TK905. I use the 10digit ID number and the password 123456 as described in the manual. Can you advise please. Thank you, Chris

hi dear
i have gps number 9053502781 but yesterday at 14:29pm stop and not work what can i do ?

How can I create an account? I have 2 trackers.

Hi, I'm trying to set up the Winnes GPS with not much success. I'm not getting the "ok" after sending the test sms text. Also the app says "not enabled"
Thanks, Leakhena

Hi the app is not letting me log in I have the winnes tracker # Tk935 Username Alpine
Password Teka
been trying to log with No succese
please thanks Fred Lucha

gps is saying the tracker is in china and off line

I put the sim and register the admin number and the time zone and had the correct answer. After that, no more answer. I tried to reset and nothing. The device is considered offline, but I see the orange spy

Hi i dont know who to contact but i have more than 1 tracker and it says to contact to get a user name an password if i have to track more than one device

I have purchased device Id # 9053487024 activated Speedtalk sim 890126088229322696f and it isnt registring on your system to track

Hello... i have bought two tkstar tk905 trackers.. I want to follow both on 1 phone. How do I do that? I need to create an account for my devices so i can Log in by username.

Hi,
WINNES GPS tracker SIM card is in light is blue, but I can’t set up because is going to voicemail. Please advice I need the tracker to work ASAP. Thank you.

Need to creat a username for my gps tracker so I can start using it in the app.

Hi there.. i have bought two winnes gps trackers.. Their ID numbers are: 9053235965 and 9053235903. I need to create an account for my devices so i can Log in by username. What i have to do?