Published by GateHouse Media, LLC on Aug 27, 2024

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Why should I report an Issue with Rockford Register Star, IL?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GateHouse Media, LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Rockford Register Star, IL image 1 contact Rockford Register Star, IL image 2

Rock Customer Insights

1. This is a chromebook, but on my phone it works fine.Provides pretty good overview of northern IL news.News lifesaving news should be free now we pay to get adsLousy doesn't recognize subscribersKeep shutting down.

2. But now I get to read maybe ten articles and then I get blocked saying I've reached my monthly limit.

3. but it never seems to happenThis used to be a pretty good App for local news.

4. In the past you could read articles that were posted on social media.

5. I only get about once a month and and when I call I can never get ahold of anybody to talk to I've been on hold today for 17 minutes.

6. Uninstalling app, and unfollowing on social media.Tap on the icon and always asks for password or get a new one.

7. when I get hold of him past they always tell me no credit my account and I'll get it problem taken care of.

8. Now the limit is 2-3 articles per month.

9. I subscribe to the Rockford Sunday paper hi.

10. We have a subscription.I love your store.

11. when service is good I always come back.

Steps to Troubleshoot & Fix Rock Issues

1. Fix Rock Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Rock: Restarting the app will resolve most errors.
  2. Update the Rock App. Here is how:
    1. On Android goto PlayStore » Search for "Rock" » Open Rockford Register Star, IL » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rock » click "UPDATE".
  3. Clear Rockford Register Star, IL app cache: Clearing cached data will force your app to retrieve the latest data directly from Rock servers.
    1. On Android, goto Settings » Apps » Select "Rockford Register Star, IL" » click Storage » click "Clear Cache".
  4. Check Rock app permissions. If any of these permissions required to use your device's features are disenabled, Rock might not work.
  5. Uninstall and reinstall Rock. If nothing else has worked, completely uninstall Rock then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Rock not working


2. Fix Rock Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Rock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Rock not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Rock may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Typical, your selling a bill of goods telling me the news is for the 23-25(which means you know more than most of us) and charging for three additions. It's been a service for my customers that I can do without. Just cancel and have a nice day

    — by MICHAEL S SNEATH 2 years ago

  • I have moved out of state. Please cancel my subscription.

    — by Annie Yancey 3 years ago

  • I need to cancel my paper today .

    — by robin thompson 3 years ago

  • Cancel my subscription starting July 25,2021

    — by Sandra McAlister 3 years ago

  • Please cancel my subscription effective July 7, 2021 and i ask you not to take money out of my checking account via automatic with drawl.

    — by Dianne Howe 3 years ago