Contact The Guardian Editions Customer Service

Why should I report an Issue with The Guardian Editions?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Guardian News & Media Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Beautifully designed and easy to navigate on mobile and tablet, the Guardian Editions brings you the stories that matter every morning.

2. All content in the Guardian Editions app is copyright Guardian News & Media 2023. All rights reserved.

3. Guardian Editions is only available to readers with an existing Guardian Digital Subscription.

4. Experience digital news differently.

5. Our Terms of Service and Privacy Policy apply when accessing content via the Guardian Editions app.

1. Format is a little clunky.Great app , feels like reading the paper but it's disappointing that some of the articles in print don't appear in the app versionScrupulously fact-based journalism, with interesting and useful detail and in-depth analysis.I can't understand why, after more than 6 months, you still can't provide football results and fixtures without having to link to a website which doesn't always work.

2. Also why can't every item be shared?I like the Editions format, because it is has the good bits of a newspaper, a single curated set of content once a day that avoids you feeling that you should keep looking for updates throughout the day.Well laid-out and essential reading for me every morning.

3. Now I must flick through the whole paper to find what is interesting to me, which is a great nuisance, and I am not sure if I will continue.The app doesn't seem to have improved in several years.

4. It's frankly unbelievable.Great value, fantastic independent journalism, often ground breaking, and unafraid.On the whole very good.

5. I wish that readers' comments were also visible, although this would double the time it takes to read!A better range of news items compared to other papers.

6. I moved from the Kindle edition and very much miss the ability there to see all the headlines in 3 or 4 pages, with links to the stories.

7. This made it possible to quickly select what I wanted to read.

8. There is no night mode which seems like a basic missing element.

9. Articles can be windy.

10. occasionally the app is clunky and freezes.

1. Fix The Guardian Editions Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Guardian Editions: Restarting the app will resolve most errors.
2. Update the The Guardian Editions App. Here is how:
   1. On Android goto PlayStore » Search for "The Guardian Editions" » Open The Guardian Editions » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Guardian Editions » click "UPDATE".
3. Clear The Guardian Editions app cache: Clearing cached data will force your app to retrieve the latest data directly from The Guardian Editions servers.
   1. On Android, goto Settings » Apps » Select "The Guardian Editions" » click Storage » click "Clear Cache".
4. Check The Guardian Editions app permissions. If any of these permissions required to use your device's features are disenabled, The Guardian Editions might not work.
5. Uninstall and reinstall The Guardian Editions. If nothing else has worked, completely uninstall The Guardian Editions then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Guardian Editions not working

2. Fix The Guardian Editions Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Guardian Editions be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Guardian Editions not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Guardian Editions may not be able to connect to the Internet when running in the background.