Contact First Aid Customer Service

Why should I report an Issue with First Aid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ESTEPS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I would instantly upgrade this score to 5 star if they removed ads from the main screens (accident & emergency), so all content could be seen in emergenies and the emergency numbers page.Good information but I recommend to put a search bar.

2. Would recommend to anyone to just have on their phones, accurate and correct information which is easy to follow in emergency situation s.

3. Better than most out there.Simple and intuitive, got great inputs in case emergency happensSuch a useful and informative app .

4. And get help from a person who actually knows English, to translate the app contents.*Very important information when faced with medical emergencies.

5. It will save so much time for the panicking user to just type what is the emergency rather than scrolling down searching for what he needs.Its info, but its not alphabitized.

6. In case of an actual emergency, it will be very crucial and very useful.

7. My friend had an asthma attack and while I was scrolling desperatly an ad popped up which led me away from the critical information.

8. Full of information and preferable to everyone.The grammar and language was so bad I couldn't understand a word it said.

9. *English is broken and not very clear *UI design isn't too appealing.simple and easy to understand.

10. This app was terrible for my critical situation.Very useful .but it would be useful if illustrations are provided.

11. Either learn better English or take it off the play store.Pretty good very informative.

1. Fix First Aid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart First Aid: Restarting the app will resolve most errors.
2. Update the First Aid App. Here is how:
   1. On Android goto PlayStore » Search for "First Aid" » Open First Aid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Aid » click "UPDATE".
3. Clear First Aid app cache: Clearing cached data will force your app to retrieve the latest data directly from First Aid servers.
   1. On Android, goto Settings » Apps » Select "First Aid" » click Storage » click "Clear Cache".
4. Check First Aid app permissions. If any of these permissions required to use your device's features are disenabled, First Aid might not work.
5. Uninstall and reinstall First Aid. If nothing else has worked, completely uninstall First Aid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing First Aid not working

2. Fix First Aid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make First Aid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to First Aid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, First Aid may not be able to connect to the Internet when running in the background.