Published by Shmuel L on Jan 9, 2024

Report an issue with EatWise.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with EatWise - Meal Reminder?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Shmuel L to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact EatWise - Meal Reminder image 1 contact EatWise - Meal Reminder image 2

About EatWise - Meal Reminder

1. Keeps track of your weight loss progress with a weigh-in record keeper. 6. 7.

2. It's well thought out and has all the functionality to help you be successful in your journey.

3. Set the increments of time you want between each meal. 3. 4. 5.

4. The goal is for our app to be the only one you will need to maximize your results.

5. We take the remembering off your shoulders! 2.

6. If it’s not then please give us your suggestions on new features using the feedback option in the app.

EatWise Customer Insights

1. Other than that I love the app easy to use and smart wake up to set the day.I'm glad to be able to mark real time when I eat and have the next reminder to eat set automatically.

2. But: Great app! Well done, helpful, clear & easy to use! I'd love ability to set a custom notification sound from ringtones stored in my phone & would be willing to pay a bit for that.

3. Since the boxes aren't responsive, it's hard to tell what the time is in the box... I have to edit and cancel to tell what the numbers are in any given time mThis app is simple, easy to use, and an excellent way to remind you to eat small meals throughout the day.

4. I would LOVE if it added a way to track my water intake in oz, link to my fitbit for calorie and step calculations, and would allow me to check off if I'd eaten all my greens, condiments, healthy fats etc (or give a place to make notes in the times I've eaten).Really nice, simple app.

5. I also love that I can keep track of my weight loss over time.

6. Now I don't miss ANY eat times!! Thank you EatWise! I love this app!This app works great with my program it helps a lot, it syncs to my watch and reminds me when to eat it's great.

7. Second, if you miss an alarm and eat later, it automatically rescheduled the next meal at the set time interval rather than a set hour.

8. It would also be good to have an hour reminder, for people like me who eat meals between every 2 and 3 hours.On the Optavia plan and this app is great to remind me when to eat.

9. Can't change the notification sounds so I don't hear the notification when it time to fuel.

10. I love that you can adjust the intervals between meals, and it automatically times out the next meal based on when you click "eat" vs.

11. interval of hours.I had an issue with finding where to change the notification sound for the EatWise App.

Steps to Troubleshoot & Fix EatWise Issues

1. Fix EatWise Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart EatWise: Restarting the app will resolve most errors.
  2. Update the EatWise App. Here is how:
    1. On Android goto PlayStore » Search for "EatWise" » Open EatWise - Meal Reminder » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EatWise » click "UPDATE".
  3. Clear EatWise - Meal Reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from EatWise servers.
    1. On Android, goto Settings » Apps » Select "EatWise - Meal Reminder" » click Storage » click "Clear Cache".
  4. Check EatWise app permissions. If any of these permissions required to use your device's features are disenabled, EatWise might not work.
  5. Uninstall and reinstall EatWise. If nothing else has worked, completely uninstall EatWise then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing EatWise not working


2. Fix EatWise Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make EatWise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to EatWise not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, EatWise may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • How do I change from military time,and volume on alert

    — by merrile candi sharpe 2 years ago

  • If my Android phone is locked, my alarms will not go off. If I lift my phone up, it will sometimes send me a notification. I have uninstalled and reinstalled, restarted my phone and anything else I can do & it may work for a short time but then goes silent again. I'm at a loss. Is there something I can do in my settings or Apps to make sure the alarms go off?

    — by Mary Severance 2 years ago

  • How do I change from military time?

    — by Staci Zarwin 2 years ago

  • How do I increase the volume on my EatWise app. I cant hear the reminders.

    — by Rena Urban 2 years ago

  • How do I change fron military time. Also not receiving notifications

    — by Jean Salanitro 2 years ago

  • How do I remove military time from my app?? Also I am not getting sound alerts even though I have it set to sound. Please help

    — by Diana Chambers 2 years ago

  • Can’t install password

    — by Ron Thames 2 years ago

  • Is there a way to change it out of military time?

    — by Lisa M. Cook 2 years ago

  • My eatwise app is showing military time and I can't find where to change it. Please help.

    — by Kathy Woods Ellis 2 years ago

  • The time on my app is military time and I can’t change it in the settings. Please advise how to change. Thanks.

    — by Maria Lopez 2 years ago

  • i can not log in to app

    — by frank 3 years ago

  • No way to view times eaten for past days

    — by Ronda Champlin 3 years ago

  • My alarms aren’t sounding! I’ve tried restarting the iPhone. Help?

    — by Julie Barros 3 years ago

  • The time in the app is “military time”. How do I change it to regular time?

    — by Eileen Nappi 3 years ago

  • I emailed you guys a few days ago and I didn’t hear back and I’m very very frustrated. My eat Wise app Has stopped making alarms for me sound alarms to let me know when it’s time to eat and I have been failing at my diet because I’m not being informed went to eat. I don’t remember to go in and check on my own I need it to sound off an alarm and it worked last year and now doesn’t work at all and I’m very upset. I need someone to help me immediately. Thank you.

    — by Lisa Newman 3 years ago

  • How can I delete a mealtime added by mistake?

    — by Melissa Gomez 3 years ago