Published by eMeals on Nov 8, 2024

contact eMeals - Meal Planning Recipes Chat with our AI-based eMeals Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with eMeals?



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Why chat with our AI eMeals Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of eMeals.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Recipes are very useful, totally worth it in and of themselves! Grocery list concept is great, but there are a few issues: putting things on/removing things from the list is confusing, and using this portal apparently keeps the store from being able to alert you if something is out of stock.I love the service.

2. I never know which one my recipes will be going into and would like to be able to name the list and categorize the recipes accordingly.eMeals is an amazing way to meal plan! We have been using it for over 3 years now and love it.

3. Update 5/6/23 - app still slow on a pixel 7 pro still no way to disable alcohol getting added to the listThe most recent updates to this app and the way the shopping list works with Walmart is incredibly frustrating.

4. We are using the favorites list to make recipes are easily available on either device, but it isn't ideal.The service is pretty good but has some annoying features.

5. Also it'll try to turn you into an alcoholic as it constantly adds wines and other drinks to the shopping list without asking and no way to disable.

6. It takes about a full minute to open the app on a pixel 5 as it has to check for new menus every time which is frustrating when I just want to open it to see the meals I already picked.

7. The meals are great and take the guess work out of meal planning, it has changed the way we eat and explore our food options.

8. At first everything was working but now the meal list is buggy.

9. The recipes are actually really good and my family and I enjoy them.When will the android app be as good as the iPhone one? They have waaay more features.

10. Also would love a better shopping list.

11. However, it's still worth it.. I would recommend.Edit: 2023 March Used this for 3 meals weekly for 80 weeks.

Steps to Troubleshoot & Fix eMeals Issues

1. Fix eMeals Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart eMeals: Restarting the app will resolve most errors.
  2. Update the eMeals App. Here is how:
    1. On Android goto PlayStore » Search for "eMeals" » Open eMeals - Meal Planning Recipes » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for eMeals » click "UPDATE".
  3. Clear eMeals - Meal Planning Recipes app cache: Clearing cached data will force your app to retrieve the latest data directly from eMeals servers.
    1. On Android, goto Settings » Apps » Select "eMeals - Meal Planning Recipes" » click Storage » click "Clear Cache".
  4. Check eMeals app permissions. If any of these permissions required to use your device's features are disenabled, eMeals might not work.
  5. Uninstall and reinstall eMeals. If nothing else has worked, completely uninstall eMeals then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing eMeals not working


2. Fix eMeals Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make eMeals be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to eMeals not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, eMeals may not be able to connect to the Internet when running in the background.

Reported Issues

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