Contact Video Game Tracker Customer Service

Why should I report an Issue with Video Game Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Metosphere to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Web search is similar very few games found by name not sure whst its using for that but effectively its just a notepad that can once in a while find the game you want on your listNeeds a way to mass edit the different categories for genre or platform after mass scanning to add to a collection.4th update in a week for this and the movie tracker app, what the heck guys.it is not updated and it dose not track anythingGreat and just what I'm looking for could use a few features.

2. 1 the ability to filter out platforms for one but you don't have 2 the ability to make sure all games add to a default platform so you do not have to select it 3 the ability to look up a title in the database if you don't have a barcode for so you can get the same title as a list of elsewhereI used this for awhile and the search engine needs alot of work and seems to be getting worse.

3. It's rapidly moving from average to below average as i'm exploring better options for tracking games.I love this app! It is so handy and it is a great way to keep track of games without wasting paper.

4. Bottom line - This needs work and a lot of it.I like the app alot but would be bettter if i was able to add a spot for game ratings.

5. You should just go with the other video game manager app found on google play.

6. Add a field to add a link to web address, ign rating, hints and cheats, instructions, or original game insert.

7. Would love to be able to look up by ratings so i know wich game is suitable for wich kid.

8. Anyway, you should add "Plug 'N' Play" to the console list, it would really be benefitial to me! Good example being the ones by JakksPacific.This has the makings to be a great app but as of now, isn't worth your time.

9. I can't remember all my games by name, so an image would be nice, however this app doesn't offer one.

10. Barcodes find nothing, not sure what games it can find but giving up after 10 not founds.

11. Many common games are not recognized and I keep getting an error page when searching.

1. Fix Video Game Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Game Tracker: Restarting the app will resolve most errors.
2. Update the Video Game Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Video Game Tracker" » Open Video Game Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Game Tracker » click "UPDATE".
3. Clear Video Game Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Game Tracker servers.
   1. On Android, goto Settings » Apps » Select "Video Game Tracker" » click Storage » click "Clear Cache".
4. Check Video Game Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Video Game Tracker might not work.
5. Uninstall and reinstall Video Game Tracker. If nothing else has worked, completely uninstall Video Game Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Game Tracker not working

2. Fix Video Game Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Game Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Game Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Game Tracker may not be able to connect to the Internet when running in the background.