Published by Metosphere

Report an issue with Video Game Tracker Pro.
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Why should I report an Issue with Video Game Tracker Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Metosphere to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Video Game Tracker Pro Customer Insights

1. Just need Nintendo switch.Keeps me from buying games i already ownPLEASE ADD PS5 AND XBOX SERIES X ❤️❤️❤️❤️Trash dont waste timeI love the simplicity of this app, and I'd be completely lost without it when making a trip to the local game shop.

2. Also, I think it would be really awesome to see a small photo version of the uploaded game photo on the main list of games in the collection.

3. This App is very comprehensive and user friendly, easily readible and I love being able to see an actual photo taken by myself and uploaded to the specific game in my collection list.

4. Maybe try an attempt at making it either more or less a part of the app.Awesome video game collection App! Absolutely perfect! Would love to see a TurboGrafx-16 system loaded into the register of the console selections.

5. Not sure if you added a Steam (Digitial) and (Digital) additions for the other consoles but it would be very much appreciated, keep up the awesome work!Great app, but why can't I add a Platform to games in the Wishlist?Great.

6. One thing I'd like to see in a future update, is the ability to hide or remove game systems from the drop down list.

7. Or even if I could just sort the systems I buy games for the most up at the top of the drop down list, tgat would be great too.This app does everything its suppose too.

8. A few things that could improve it, the ability to sort via alphabetically, also have the ability to have the picture of the game show up on the main screen.

9. Thanks for reading.The app serves it's purpose! I've run through four phones and recovery was swift an easy every time! As for suggestions, a UI update would be nice, as I feel like there's a bit of clutter happening.

10. I love this app, helps me keep inceventory of my physical collection.

11. Last suggestion, make a place for condition of the games so you know if any of them need replaced.

Steps to Troubleshoot & Fix Video Game Tracker Pro Issues

1. Fix Video Game Tracker Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Video Game Tracker Pro: Restarting the app will resolve most errors.
  2. Update the Video Game Tracker Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Video Game Tracker Pro" » Open Video Game Tracker Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Game Tracker Pro » click "UPDATE".
  3. Clear Video Game Tracker Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Game Tracker Pro servers.
    1. On Android, goto Settings » Apps » Select "Video Game Tracker Pro" » click Storage » click "Clear Cache".
  4. Check Video Game Tracker Pro app permissions. If any of these permissions required to use your device's features are disenabled, Video Game Tracker Pro might not work.
  5. Uninstall and reinstall Video Game Tracker Pro. If nothing else has worked, completely uninstall Video Game Tracker Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Video Game Tracker Pro not working


2. Fix Video Game Tracker Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Video Game Tracker Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Video Game Tracker Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Video Game Tracker Pro may not be able to connect to the Internet when running in the background.

Reported Issues