Contact Game Collection Tracker Customer Service

Why should I report an Issue with Game Collection Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of RVDSoft to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Also since the last update when you search for a game it shows all kinds of games except the one you want to add, this is on giant bomb search, thegamesDB doesn't work whatsoever so if you don't fix this I'm going to have to look for another app to keep track of my collection.

2. That's the perfect app for me, but I would like to see a change to the way it shows the completed games.Great app but I would like to make a suggestion, scanning barcodes is cool and all but another way to add games to make it easier is the app should just have a list of all games from each system and you could just check a box for the game you own and when clicking submit the app would download all info for the games elected and add them to your collection.

3. It installs another one on your phone, and you have to re-enter every game title you put on the trial version.Amazing app for game collectors, you can keep track of your games with additional information for each of them and you are getting very detailed status regarding your collection.

4. Otherwise I like the app alotIt was a very good app but now when you search for a game and click on a result, it shows every single game for the system.

5. 1 is empty and the other will pull up the titles, but not let you add them to your collection.... and when they make you buy the full app to add your own art & google art search is a pain, that becomes a problem.This is pretty much everything I wanted.

6. the option to pull up an entire system library by leaving the search field blank and hitting search is just awesome.

7. Please add it for 5 stars.I have the paid version and no support for Xbox series X or PS5 and some new games don't have the box art.

8. It's actually fun to fill in entries, and spending a good hour scaning all my games was oddly calming.

9. I could scroll through the original Xbox library and save all I owned and wanted in one search.

10. This makes you scroll for hours until you find the right game when it used to take a second.

11. This app has most of what you would need from a game collection tracking app.

1. Fix Game Collection Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Game Collection Tracker: Restarting the app will resolve most errors.
2. Update the Game Collection Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Game Collection Tracker" » Open Game Collection Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Game Collection Tracker » click "UPDATE".
3. Clear Game Collection Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Game Collection Tracker servers.
   1. On Android, goto Settings » Apps » Select "Game Collection Tracker" » click Storage » click "Clear Cache".
4. Check Game Collection Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Game Collection Tracker might not work.
5. Uninstall and reinstall Game Collection Tracker. If nothing else has worked, completely uninstall Game Collection Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Game Collection Tracker not working

2. Fix Game Collection Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Game Collection Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Game Collection Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Game Collection Tracker may not be able to connect to the Internet when running in the background.