Published by Divvy on Nov 19, 2024

Report an issue with BILL Spend & Expense (Divvy).
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Why should I report an Issue with BILL Spend & Expense (Divvy)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Divvy to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BILL Spend & Expense (Divvy)

1. BILL Spend & Expense, formerly Divvy, is a free automated expense management solution that combines corporate cards with easy-to-use software to provide a seamless experience for managing your business spending and expenses.

2. Download the BILL Spend & Expense app to streamline your business expense management, save valuable time and resources, and gain real-time control over your expenses.

3. BILL Divvy Corporate Cards can be issued to all of your employees for easy in-person spending.

4. Create as many free virtual cards as you need, providing a safe and convenient alternative for employees to handle business expenses.

5. Integrate your expenses with major accounting software such as QuickBooks, Xero, NetSuite, and Sage Intacct, and make it effortless to manage your finances and close your books in record time.

6. Track company expenses and get real-time budget insight so you can proactively make smart spending decisions.

7. Put proactive spend controls in place to prevent unapproved purchases and ensure that all spending aligns with company policies.

8. Easily manage reimbursements for spend that happens on personal cards and still stay within budget.

9. Live expense reporting and insights enables you to keep track of your company's expenditures as they occur.

10. If you're looking to manage accounts payable and accounts receivable on the go, please download the BILL AP & AR app.

11. Customize transaction approval flows according to your org chart to stay on top of spending.

BILL Spend & Expense (Divvy) Customer Insights

1. This was app, customer service, email, customer service, new browser, email again, then app again.The system keeps telling me when I upload everything that is uploaded and then my boss calls me back the next day and wants to see a picture of the gas receipt and I've already uploaded but yet your system shows that it has not uploaded.

2. I don't need to get notified every charge, but the other option is to turn notifications off completely and then I won't know about declined charges or frozen cards.UPDATE: My problem has been resolved.

3. Contact customer service and I'm directed to the link in the email, then the email link only works in chrome, but you can't activate from there.

4. So what should take about a minute to upload a reimbursement takes five to ten minutes.The app mostly does what I need it to.

5. If it weren't for the lag and connectivity issues unresolved by uninstalling and reinstalling, I'd give the app 5 stars as it's otherwise intuitively easy to use.This was literally the most difficult card I've ever tried to activate.

6. However nearly EVERY TIME I take picture of receipt or upload one, the app crashes and I have to start all over only to encounter the problem AGAIN.

7. However, my company requires me to upload reciepts and the app crashes multiple times in a row before I succeed in uploading pictures of the Reciept.

8. It really sucks when you have multiple reciept you need to fill out.This app works well in most of the ways it is supposed to.

9. Sometimes it takes too long to upload a charge, it will never let me attach a pic of a receipt from my phones gallery, it takes FOREVRER just to load the UI.

10. I also don't need notifications about incomplete transactions to persist after I just completed them.

11. These are a great concept, but a horrible activation process! Any other card on the planet I would just have to call a number or login to a website.

Steps to Troubleshoot & Fix BILL Spend & Expense (Divvy) Issues

1. Fix BILL Spend & Expense (Divvy) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BILL Spend & Expense (Divvy): Restarting the app will resolve most errors.
  2. Update the BILL Spend & Expense (Divvy) App. Here is how:
    1. On Android goto PlayStore » Search for "BILL Spend & Expense (Divvy)" » Open BILL Spend & Expense (Divvy) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BILL Spend & Expense (Divvy) » click "UPDATE".
  3. Clear BILL Spend & Expense (Divvy) app cache: Clearing cached data will force your app to retrieve the latest data directly from BILL Spend & Expense (Divvy) servers.
    1. On Android, goto Settings » Apps » Select "BILL Spend & Expense (Divvy)" » click Storage » click "Clear Cache".
  4. Check BILL Spend & Expense (Divvy) app permissions. If any of these permissions required to use your device's features are disenabled, BILL Spend & Expense (Divvy) might not work.
  5. Uninstall and reinstall BILL Spend & Expense (Divvy). If nothing else has worked, completely uninstall BILL Spend & Expense (Divvy) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BILL Spend & Expense (Divvy) not working


2. Fix BILL Spend & Expense (Divvy) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BILL Spend & Expense (Divvy) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BILL Spend & Expense (Divvy) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BILL Spend & Expense (Divvy) may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please delete my account including all personal info

    — by Kayla 2 years ago

  • Hello,

    I never subscribed to Divvy, I would like to delete my account under the Law GDPR.
    Thanks

    Thomas Estivalèzes

    — by Thomas Estivalèzes 3 years ago