Contact SUPERSTAR YG Customer Service

Why should I report an Issue with SUPERSTAR YG?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dalcomsoft, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. no matter what I do (uninstall the app, restart my phone etc) it just stays there.So, the game is good, but I'm giving 2 stars because the touching doesn't work properly, I've been playing for years other rhythm games, and this one so far is the worst about that.

2. And i've been wasted my time only for download the first local data, its silly.I'll rate it 5 stars if there will be an offline mode for all superstar game in the next update or so.

3. It'd be nice if you added some settings about game process: the opportunity to change appearance of tap-icons (these yellow/blue circles), and most important- opportunity to change speed.

4. This issue has been fixed and I can now play the game again 😀Hi! I've been enjoying this game for some time but recently i've found out few things that don't go well.

5. Wish 2NE1 songs were available, but I understand.I love this game it is really good however for the past 4 days I have not been able to access the app.

6. Hope you make superstar yg like the other superstar games.This game is nice, but also terrible.

7. i want to retry a song until fc!I've played the game before and I wanted to redownload it for memories.

8. as a rhythm game player nothing scares me more than slow notes in rhythm game.

9. u need stable connection literally very stable connection for this game if its not, u must relogin into the game.

10. I enjoy this one too at the first time, but because it more pricey to upgrade the cards and it more difficult, it keeps failed most of times to upgrade.

11. And the duration for song is longer than the other superstar games.

1. Fix SUPERSTAR YG Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SUPERSTAR YG: Restarting the app will resolve most errors.
2. Update the SUPERSTAR YG App. Here is how:
   1. On Android goto PlayStore » Search for "SUPERSTAR YG" » Open SUPERSTAR YG » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SUPERSTAR YG » click "UPDATE".
3. Clear SUPERSTAR YG app cache: Clearing cached data will force your app to retrieve the latest data directly from SUPERSTAR YG servers.
   1. On Android, goto Settings » Apps » Select "SUPERSTAR YG" » click Storage » click "Clear Cache".
4. Check SUPERSTAR YG app permissions. If any of these permissions required to use your device's features are disenabled, SUPERSTAR YG might not work.
5. Uninstall and reinstall SUPERSTAR YG. If nothing else has worked, completely uninstall SUPERSTAR YG then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SUPERSTAR YG not working

2. Fix SUPERSTAR YG Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SUPERSTAR YG be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SUPERSTAR YG not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SUPERSTAR YG may not be able to connect to the Internet when running in the background.