Contact Piano Customer Service

Why should I report an Issue with Piano - Music Keyboard & Tiles?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gismart to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Very few songs available that are free and they are mostly children's nursery songs, the app offers a 7 day free trial for unlimited access at the end of the trial if you want to keep unlimited access it will cost $40 a year!! for me it's not worth it, the game itself is a lot of fun just wish it wasn't so spendy.

2. If you just want a digital piano, this app is not for you.The game is free and it mostly works, but there are some problems.

3. I would also seperate the autoplayed part from the manual and let it play by itself without relying on the manual part to help players keep time and not get frustrated from suffering an either rushed or choppy sound.This app used to be pretty average.

4. Apparently you can remove the subscription banner, which I'm assuming is the request to have a subscription, in order to access the keyboard/free piano features.

5. But the fact that you can't use the free trial without putting a payment plan in place if you don't cancel sucks.

6. If you want to learn piano, there are far better resources than an app on the play store.

7. They're right since when you finally hit "Play" it pulls up how you want to pay for a subscription but you can apoarently skip past it.

8. The marketing method is dubious, giving the imagery of a free app but they want way too much for it and it's just not in my budget right now.

9. Without the free 3 day trial the download is dead a end to having to buy it for nearly a $100.

10. I would start by having a closed space rather than just a line to signal when to play the notes, this way making it easier to be accurate.

11. Subscribe to the free trial.

1. Fix Piano Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Piano: Restarting the app will resolve most errors.
2. Update the Piano App. Here is how:
   1. On Android goto PlayStore » Search for "Piano" » Open Piano - Music Keyboard & Tiles » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Piano » click "UPDATE".
3. Clear Piano - Music Keyboard & Tiles app cache: Clearing cached data will force your app to retrieve the latest data directly from Piano servers.
   1. On Android, goto Settings » Apps » Select "Piano - Music Keyboard & Tiles" » click Storage » click "Clear Cache".
4. Check Piano app permissions. If any of these permissions required to use your device's features are disenabled, Piano might not work.
5. Uninstall and reinstall Piano. If nothing else has worked, completely uninstall Piano then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Piano not working

2. Fix Piano Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Piano be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Piano not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Piano may not be able to connect to the Internet when running in the background.