Contact SUPERSTAR STARSHIP Customer Service

Why should I report an Issue with SUPERSTAR STARSHIP?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dalcomsoft, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That and the upcoming removal of Wonho when other artists who's contracts had expired are in this game? In past songs, he was a part of Monsta X, and his contract has not terminated yet either, so this change is just wrong on so many levels.the experience with the game for me is overall 4.5/10. its a great game, nothing much but its just the "when i click it keeps saying i missed".

2. Ive was my biggest ult but i have to stick with jyy bc its trueFor the past few hours I have been trying to open it since I downloaded it and it keeps saying "downloaded error" and "retry" when I'm trying to download when I open the app and when I retry it stays at 1% the whole timeThis game is so bad.

3. i don't know why this is happening.Why cannot open the apps, it's written "not connected to network" while my internet is fine!!!I've waiting for so long for this game, I've emailed you around 2016 to see if you guys can create this game (I'm a monbebe and used to play SM superstar) but I'm disappointed.

4. Unable to install data and stuck at 99%.. Wait for 15mins to downloas but this is what i get? Nonsense game.Can I have a favor for you dalcom soft, so I hate the energy if I miss the tap the energy HUGE degrees it.

5. fix your game, dalcomsoft.The notes werent clicking even tho in on normal mode 💀🌺🌺 , but i got frustrated on the hard mode any of the note were clicking either i tried playing on YG and smtown it was the same.

6. I have good wifi and it keeps loading for 10 hours , couldn't even play the gameBad game.

7. It's always in the same button in every song, I pay super attention and the game doesn't count it and it's a miss.

8. Can you change it the energy pleasethis is an amazing game.

9. It makes playing Normal slightly buggy and Hard impossible (and it's already hard as is).

10. Buttons are so insensitive, I'm getting tired of playing the songs over and over again.

11. i'm only facing one problem now and that is, the group "boyfriend" 's songs will not download at all.

1. Fix SUPERSTAR STARSHIP Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SUPERSTAR STARSHIP: Restarting the app will resolve most errors.
2. Update the SUPERSTAR STARSHIP App. Here is how:
   1. On Android goto PlayStore » Search for "SUPERSTAR STARSHIP" » Open SUPERSTAR STARSHIP » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SUPERSTAR STARSHIP » click "UPDATE".
3. Clear SUPERSTAR STARSHIP app cache: Clearing cached data will force your app to retrieve the latest data directly from SUPERSTAR STARSHIP servers.
   1. On Android, goto Settings » Apps » Select "SUPERSTAR STARSHIP" » click Storage » click "Clear Cache".
4. Check SUPERSTAR STARSHIP app permissions. If any of these permissions required to use your device's features are disenabled, SUPERSTAR STARSHIP might not work.
5. Uninstall and reinstall SUPERSTAR STARSHIP. If nothing else has worked, completely uninstall SUPERSTAR STARSHIP then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SUPERSTAR STARSHIP not working

2. Fix SUPERSTAR STARSHIP Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SUPERSTAR STARSHIP be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SUPERSTAR STARSHIP not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SUPERSTAR STARSHIP may not be able to connect to the Internet when running in the background.