Contact Rock Hero Customer Service

Why should I report an Issue with Rock Hero - Guitar Music Game?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Guitar & Music Games to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. At least try to add something new and unique to your game if you're just going to copy another game, and to compensate for how boring it already is.This is actually one of the best tap guitar hero type music games I've ever played on my phone! My favorite thing about it is I can said it at whatever speed I'd likeThis is a failed attempt at a Guitar Hero mobile port.

2. The music just seems like it's being slowed down(I don't mean this in a good way) I thought nothing of it at first, but when I tried playing a song it was laggy and the music wasn't on sync with the circles.

3. I would love to make some really really hard charts.Listen,the game is fun and all but After a while of having it installed,it started sounding different.

4. Not only did it hit me with 2 ads before I even entered the game, the ads displayed SEEM like they are part of the game, and its just your initial start up info.

5. It's not, the info you start to put in is actually for another game (that they're trying to get you to sign up for unknowingly).

6. The difficulty changes significantly without any way of getting used to it, and you can easily hit your home button and miss the notes when you continue the game.

7. This one has an OST; however, the songs are not in sync with the notes, you don't earn enough coins to purchase the next songs, and there is an ad after every song.

8. Ads, horrible design, increased load time multiplied by 5 (I have like 100+songs, in the older version it was loading 2-3 seconds, now it loads for 1.5 minutes), every level has absolutely no beats to tap.

9. Although the automatic custom chart creator is good, it becomes kind of unusable with the absurd amount of ads that appear with every action.

10. Controls are annoying and too low on the screen, generic and boring songs, and of course the insane amount of ads.

11. xThis game is genuinely good.

1. Fix Rock Hero Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rock Hero: Restarting the app will resolve most errors.
2. Update the Rock Hero App. Here is how:
   1. On Android goto PlayStore » Search for "Rock Hero" » Open Rock Hero - Guitar Music Game » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rock Hero » click "UPDATE".
3. Clear Rock Hero - Guitar Music Game app cache: Clearing cached data will force your app to retrieve the latest data directly from Rock Hero servers.
   1. On Android, goto Settings » Apps » Select "Rock Hero - Guitar Music Game" » click Storage » click "Clear Cache".
4. Check Rock Hero app permissions. If any of these permissions required to use your device's features are disenabled, Rock Hero might not work.
5. Uninstall and reinstall Rock Hero. If nothing else has worked, completely uninstall Rock Hero then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rock Hero not working

2. Fix Rock Hero Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rock Hero be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rock Hero not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rock Hero may not be able to connect to the Internet when running in the background.