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Chat with our AI-based SongPop Classic Support
Why chat with our AI SongPop Classic Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of SongPop Classic.
- Skip support wait times and emailing back and forth. Get help immediately.
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What users are saying
1. At least they kept this and called it the "Classic" version when they saw that so many users disliked the new one! lolI've been playing Songpop for years, probably close to a decade, and I have always loved the game, but the recent updates forcing people to sync to Songpop 3 is a mistake.
2. I also don't want to lose 10 years worth of playing! Songpop has lost their understanding of what made this game special.I am addicted to this game and love hearing songs I havent heard in years or I forgot about it brings back so many memories.
3. Edit: I'm still playing this game 2023 some of the changes I don't like that the price went up to 9.99 when you can literally go on YouTube for free and play any song on there.I really love this app, but there's so many problems.
4. I've played this game for years and it is a shame what it has become.
5. I created a playlists from playing this game.
6. They've ruined it by forcing another app, SP3, in order to be able to play party mode and beat monthly missions.
7. Even for PREM.So I like the game and play daily.
8. It sucks now.Like others, I'm very unhappy that they're basically holding the music party play hostage unless the new app is downloaded.
9. (Another person in my house plays and experiences the same thing.) Otherwise, a fun and intuitive app game.I love this game.
10. I already stopped my subscription back when you doubled the price of plus.Like many others I have played for years.
11. the ads are now so unbearable I'm only playing games a few times a week when I used to play every day.
Steps to Troubleshoot & Fix SongPop Classic Issues
1. Fix SongPop Classic Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart SongPop Classic: Restarting the app will resolve most errors.
- Update the SongPop Classic App. Here is how:
- On Android goto PlayStore » Search for "SongPop Classic" » Open SongPop Classic: Music Trivia » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for SongPop Classic » click "UPDATE".
- Clear SongPop Classic: Music Trivia app cache: Clearing cached data will force your app to retrieve the latest data directly from SongPop Classic servers.
- On Android, goto Settings » Apps » Select "SongPop Classic: Music Trivia" » click Storage » click "Clear Cache".
- Check SongPop Classic app permissions. If any of these permissions required to use your device's features are disenabled, SongPop Classic might not work.
- Uninstall and reinstall SongPop Classic. If nothing else has worked, completely uninstall SongPop Classic then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing SongPop Classic not working
2. Fix SongPop Classic Server issues & Internet Connection
- Check network connection: An unstable Internet will make SongPop Classic be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to SongPop Classic not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, SongPop Classic may not be able to connect to the Internet when running in the background.
Reported Issues
I can’t access my chat. It works awhile then it just disappears.
I transferred everything to my new phone. SongPop did NOT transfer over. It disappeared. Can you please help me?
Hi, having glitches on my iPhone 14 with SongPop? Goes very slow. Read to turn off phone and turn on again but now I still have the issue. Not the only player? Thanks
3rd time this week that I won the live show and didn't receive the shards or the recognition!
How do I change my email
Please cancel Song Pop. I tried to upgrade but you wouldn't let me, so cancel!!!
Hi, Again, I didn't get a badge for Classic Folk Rock. Again, I didn't get a badge for Classic Folk Rock. Regards
Need old songpop back had to get new debit card
I won tickets and a badge on Party Mode and never received them.
We both started playing songpop1 in 2014. At the time we were strangers, myself from Scotland and Maria from Sweden. After months of playing after being randomly matched we used your one message per day chat function and got to know eachother and eventually arranged to meet. I just want to let you know the we are to be married on 14 May 2022 at Edinburgh Castle in Scotland and YOU were our matchmaker! Thank you Kevin & Maria
I got a new apple phone and the app transferred but ask me to login. I forget my password and can’t login.
I can’t load SongPop on my iPad. It was playing up for several days so I deleted and reloaded the app and it won’t let me sign into the game.
I have been unable to login for 2 days. I have played for 7 months straight. So will lose my progress. This happened after I updated my phone. I have tried uninstalling and reinstalled thr app.
I've already subscribed to Songpop 2. When i get on Google play, it said my subscription is up on February 15th, 2022. Also, I had to get a replacement phone and all the friends I was playing with didn't transfer over to this phone. My number is 540 497 2767. Please look into this issue. Thank you.
Please cancel my subscription to SongPop if is to start billing after 30 days. I subscribed approximately 4 days ago
The new playlist for today is not showing up and I have restarted the game multiple times and even redownloded it! (Monday July 5)
