Published by Big Blue Bubble on Oct 2, 2024

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My Singing Monsters Customer Insights

1. I've been seeing ads of Barbie, Hot Wheels, and even Discreet pads which, are infuriating to watch because this is a mobile game, not live TV, why am I getting commercials?My singing monsters is overall a great game, and i play it almost daily.

2. The week+ notices are great though.My singing monsters is an awesome game filled to the brim with music and monsters, it runs easily with no crashes and does have adds and requires internet connection.

3. The ads can be annoying as well, but because thr game is free to play and requires no in-game purchaces to compete with other people who spend money, they are necessaryI might of only played this game for a few months now, but I really like it.

4. I love the monsters designs and wish there were some faster way to level up, maybe you could add a couple of mini games or puzzles, I think it would add a little more to the game then just trying to complete songs, also, I think we could add more animal like monsters to the game.

5. Also, WHY IS GHAZT SO HARD TO BREED?!It's a nice game about collecting monsters that contribute to a dedicated song.

6. Thank you!It's a great collecting game that keeps you engaged for years if you don't use any money.

7. The game is about collecting and creating new monsters, and when you collect them all, they sing a catchy song.

8. Definitely not a game you'd want to play to pass some time, but rather just something to pop back into once in a couple hours.

9. Also my phone gets extremely hot after having the game open for like 60 secondsIt's a great game, and I highly recommend, but there are a few bad things.

10. As the game progresses there are many things to do besides breed monsters.

11. Before that, the game was one of my favorites, and I enjoy it very much, but the only way I can enjoy it again is if the bug gets fixed, I don't want my phone to activate a virus.

Steps to Troubleshoot & Fix My Singing Monsters Issues

1. Fix My Singing Monsters Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Singing Monsters: Restarting the app will resolve most errors.
  2. Update the My Singing Monsters App. Here is how:
    1. On Android goto PlayStore » Search for "My Singing Monsters" » Open My Singing Monsters » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Singing Monsters » click "UPDATE".
  3. Clear My Singing Monsters app cache: Clearing cached data will force your app to retrieve the latest data directly from My Singing Monsters servers.
    1. On Android, goto Settings » Apps » Select "My Singing Monsters" » click Storage » click "Clear Cache".
  4. Check My Singing Monsters app permissions. If any of these permissions required to use your device's features are disenabled, My Singing Monsters might not work.
  5. Uninstall and reinstall My Singing Monsters. If nothing else has worked, completely uninstall My Singing Monsters then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Singing Monsters not working


2. Fix My Singing Monsters Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Singing Monsters be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Singing Monsters not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Singing Monsters may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello,

    I’m emailing after trying to contact you through the chat. I didn’t get any help with that process, so I’m trying the email option method now. I recently tried helping my 9 year old son transfer all his data from an old IPad that broke, to a new replacement one. In the process of logging into the My Singing Monsters app on the new iPad, we were unsuccessful with logging in. After trying to follow the account password recovery software, we still did not have any luck logging in. Can you please help direct us to corree ting this problem? My sons’ Screen Name is VicAve2015 and the email used is VicAve2015@redacted. Please help, as my son Victor has done well and has collected many achievements in the game.

    Respectfully,
    Manuel Avelar

    — by Manuel Avelar 2 months ago

  • Здраствуйте я подтверждают что я удалил учётную запись

    — by Максим 3 months ago

  • Я хочу удалить все учетные записи

    — by Reebro 1 year ago

  • My game is stuck on The Colossingum, i can't do anything and on all the other islands i can't open the market anymore.
    Also i just wanna start again.

    — by Michelle Margrete Welander 2 years ago