Published by Dalcomsoft, Inc. on Oct 31, 2024

Report an issue with SUPERSTAR JYPNATION.
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Why should I report an Issue with SUPERSTAR JYPNATION?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Dalcomsoft, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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SUPERSTAR JYPNATION Customer Insights

1. there needs to be a page for gameplay settings - the option to adjust note speed and note size, the option to turn on sound effects for tapping notes... superstar is the only rhythm game i've played that lacks basic customization settings like this.

2. It seems like after every major update, the game tends to lag severely at the beginning of the levels being played on both the regular levels and the Superstar levels.

3. The people who manage this game really need to fix the small bugs on the game so people can play.i used to enjoy this game, but it keeps getting progressively worse.

4. On top of that, they throw too many event popups on screen, combined with the unneeded delay before each song starts, this game is infuriating to say the least.

5. I'm not sure if others have experienced this, but it randomly logged me out after I just completed a game saying that it was already logged in on a different device even though I've only played on my phone.

6. I can't change the difficulty of the level, I can't start or back out of the Superstar level and go back to the regular level.I absolutely LOVED this game.

7. but i think it could be an amazing game again, so i'm giving a hopeful 3 stars.I would've given this game a 5/5 when I played years ago, but now it gets a 2.

8. Sad I lost all of my progress, would've been 5 stars all the way!This game is quite enjoyable and has many artists and songs that I listen to.

9. Sometimes, again with the Superstar levels, I go to play and the game freezes.

10. I can't remeber the last time I played a music/rhythm game that felt this fresh.

11. Then again, I haven't been able to log onto this game at all for months.

Steps to Troubleshoot & Fix SUPERSTAR JYPNATION Issues

1. Fix SUPERSTAR JYPNATION Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SUPERSTAR JYPNATION: Restarting the app will resolve most errors.
  2. Update the SUPERSTAR JYPNATION App. Here is how:
    1. On Android goto PlayStore » Search for "SUPERSTAR JYPNATION" » Open SUPERSTAR JYPNATION » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SUPERSTAR JYPNATION » click "UPDATE".
  3. Clear SUPERSTAR JYPNATION app cache: Clearing cached data will force your app to retrieve the latest data directly from SUPERSTAR JYPNATION servers.
    1. On Android, goto Settings » Apps » Select "SUPERSTAR JYPNATION" » click Storage » click "Clear Cache".
  4. Check SUPERSTAR JYPNATION app permissions. If any of these permissions required to use your device's features are disenabled, SUPERSTAR JYPNATION might not work.
  5. Uninstall and reinstall SUPERSTAR JYPNATION. If nothing else has worked, completely uninstall SUPERSTAR JYPNATION then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SUPERSTAR JYPNATION not working


2. Fix SUPERSTAR JYPNATION Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SUPERSTAR JYPNATION be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SUPERSTAR JYPNATION not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SUPERSTAR JYPNATION may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Hello! Today I bought the HYUNJIN Artist Pack in Superstar JYP. Every time I try to apply it, it shows it's downloading, it's stuck on 0.00% for a few seconds then the game keeps crashing and closing. Please fix this issue.

    — by Daria Nițu 10 months ago

  • My dalcom account will not log in even after I changed my password

    — by Josh 2 years ago