Contact SUPERSTAR P NATION Customer Service

Why should I report an Issue with SUPERSTAR P NATION?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dalcomsoft, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. PLEASE ADD THE LOUD ARTISTS IN THE CARD PACKS!Its YES, but the thing is it doesn't register my taps and marks it as a miss, when I know I tapped it and with those long notes it also marks it as a miss when I clearly held it, it always freezes during XOXO and its just the worst Tip for the people who have trouble downloading You think you have space when you really don't have enough space, honestly you can have two superstar games MAX, Because both take up A LOT of space, delete photos and some apps you dont need or use! I had the same prob!It's a fun game, i like most of the songs.

2. NvmSo, it wouldn't load at first, if you have that problem, un install it, and download with mobile data, not WiFi!! I contacted them about this, and they told me what to do, and were really helpful! I switched back to WiFi after I could create a username, and it works perfectly!!I just downloaded the game in my ipad and it says Error 1002 after downloading the required data of 92MB and making a username.

3. It feels very stiff and janky and the game sometimes won't register your fingers which is obviously very annoying.. there's great potential here, but as it stands right now, as someone who lover rhythm games, this was extremely disappointing.

4. i use non-rooted android device, every other apps work fine including ssm so i don't get why sspn doesn't work too :/I got to the startup tutorial and did that but then it twanged to download stuff for the initial launch, which I allowed and then it got stuck there.

5. It's really frustrating, makes me want to throw my phone.This would be a fun game if only it didn't look so... I don't even know, amateur? It feels more like it's trying to copy the BigHit one with far less budget.

6. Might come back to it later down the line to see if improvements have been made.I downloaded and installed the game, updated everything but the game freezes on the home page.

7. Thanks.been playing smtown one for years, and enjoyed the other versions as well, however for this one... I've been getting [7002 threat has been detected] message everytime i try to open the app.

8. However, deciding to make the LOUD songs each a different artist and make them all limited cards makes it impossible to get (or improve) the cards.

9. I've uninstalled the game multiple times and still got the error in my ipad every time.

10. Every time there's a challenge for a LOUD song, I have to press "Give Up" because even with a perfect performance, there's no way to improve the score without cards.

11. Please give me a solution and once it's fixed, I'll come back and rate 5 stars because this game is truly addictive and fun.

1. Fix SUPERSTAR P NATION Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SUPERSTAR P NATION: Restarting the app will resolve most errors.
2. Update the SUPERSTAR P NATION App. Here is how:
   1. On Android goto PlayStore » Search for "SUPERSTAR P NATION" » Open SUPERSTAR P NATION » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SUPERSTAR P NATION » click "UPDATE".
3. Clear SUPERSTAR P NATION app cache: Clearing cached data will force your app to retrieve the latest data directly from SUPERSTAR P NATION servers.
   1. On Android, goto Settings » Apps » Select "SUPERSTAR P NATION" » click Storage » click "Clear Cache".
4. Check SUPERSTAR P NATION app permissions. If any of these permissions required to use your device's features are disenabled, SUPERSTAR P NATION might not work.
5. Uninstall and reinstall SUPERSTAR P NATION. If nothing else has worked, completely uninstall SUPERSTAR P NATION then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SUPERSTAR P NATION not working

2. Fix SUPERSTAR P NATION Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SUPERSTAR P NATION be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SUPERSTAR P NATION not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SUPERSTAR P NATION may not be able to connect to the Internet when running in the background.