Contact SUPERSTAR SMTOWN Customer Service

Why should I report an Issue with SUPERSTAR SMTOWN?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dalcomsoft, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There should be controls that allow me to change the size of the tap area so that I don't have to extend my finger super super out.I really love the SUPERSTAR games, but this one has made me rate it a 1 star, simply beacuse the game takes way to long to load, it gets to 99% and then it suddenly stops.

2. I have more loading time than play-time, and that kind of waiting, where it takes over a full minute to go from finishing a song, hitting lobby, and having the lobby load.Wish the music were longer.

3. It's super frustrating because it makes it so hard to move into the top leagues.Recently when I play a song (for every song) it always shows that I missed some of the colored circles when I pressed it at the right time.

4. Love the game but the touch syncing is always a bit funky no matter how many times I adjust it or how carefully I play.

5. I'm considering uninstalling just for these reasons...loving the app so far; the only reason i'm commenting this review is, because the game doesn't allow me to download the songs suddenly today.

6. i even left the app loading for about an hour and still nothing.. hope this is fixed.Pros: Fun, skill-based game that allows users to gradually up the difficulty level.

7. the game is also bugged when it tries showing the world record holders, it just shows 'dalcom id' with a blank profile, and a little blue emoji next to it; i think.

8. I can't get a screenshot because it's during the game.Game's not bad, music is great, and the game play itself works great.

9. Cons: There are days where the game keeps glitching in the middle of a song.

10. I've also had issues where all of a sudden the game won't load, or loading will be stuck at 4%.

11. EDIT: it works now.The game itself is fun and had good songs.

1. Fix SUPERSTAR SMTOWN Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SUPERSTAR SMTOWN: Restarting the app will resolve most errors.
2. Update the SUPERSTAR SMTOWN App. Here is how:
   1. On Android goto PlayStore » Search for "SUPERSTAR SMTOWN" » Open SUPERSTAR SMTOWN » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SUPERSTAR SMTOWN » click "UPDATE".
3. Clear SUPERSTAR SMTOWN app cache: Clearing cached data will force your app to retrieve the latest data directly from SUPERSTAR SMTOWN servers.
   1. On Android, goto Settings » Apps » Select "SUPERSTAR SMTOWN" » click Storage » click "Clear Cache".
4. Check SUPERSTAR SMTOWN app permissions. If any of these permissions required to use your device's features are disenabled, SUPERSTAR SMTOWN might not work.
5. Uninstall and reinstall SUPERSTAR SMTOWN. If nothing else has worked, completely uninstall SUPERSTAR SMTOWN then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SUPERSTAR SMTOWN not working

2. Fix SUPERSTAR SMTOWN Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SUPERSTAR SMTOWN be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SUPERSTAR SMTOWN not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SUPERSTAR SMTOWN may not be able to connect to the Internet when running in the background.