Contact 1800 Contacts Customer Service

Why should I report an Issue with 1800 Contacts - Lens Store?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of 1-800 CONTACTS to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. They’re the same contacts your doctor prescribed but they cost less and you don’t have to go into a doctor’s office to buy them. Same Prescription. Better Experience.

2. If you’ve subscribed you can easily manage your orders: snooze, cancel, update a prescription, etc. (Because “100% satisfaction guaranteed” doesn’t cut it. • Still have contacts from your old prescription?

3. With ExpressExam you can receive multiple prescriptions so you can find the contacts that work best for your eyes, lifestyle, and budget. Try something new.

4. Enter your prescription information or simply scan the lens box to import your prescription. Done. Ordered with us before?

5. We only keep the purchase history of products you buy from us -- we don’t have access to any other purchase information.

6. You’ll receive a prompt reply from a real, live person with an adorable Utah accent who really wants to help you. (NOTE: You only get the adorable accent if you call). Yup.

7. The 1-800 Contacts app is the fastest, easiest, and most enjoyable way to order contact lenses.

8. A board-certified eye doctor will issue a new prescription within a couple of hours.

9. Specifically, we request your location if you take our ExpressExam (since it’s only available in certain states), or when searching for your doctor.

10. In addition, you can choose to send us a photo of your prescription as a convenience.

11. Protip: Get faster shipping when you upload a picture of your paper prescription.

1. Thank you!This app was very easy to use and it made finding and ordering contacts an easy process! One flaw is that I couldn't zoom in on the picture of the box of the contacts to make sure it was the right one, I couldn't see the tiny lettering and it wasn't in the title, so it took me a while to realize I'd found the correct contacts.

2. The slowest part is waiting approximately 24 hrs to verify a prescription, which makes sense.It was super fast, super convenient and just a tad cheaper than all other quotes that I had gotten for my very strong prescription right lenses.

3. However, searching, selecting, ordering, paying, and adding your prescription is an easy process!It could be an excellent app if it weren't for connectivity issues.

4. We'll see how the service goes, but one experience with the app was great.Super easy to navigate and they did an eye test virtually for me because I didn't have a recent prescription.

5. :)Super Convenient and User Friendly! At the click of a button I'm able to order my contacts.

6. This app is a huge game changer! Contacts always arrive at lightning fast speed (even with free shipping) which is AWESOME!Excellent and flawless.

7. When I mentioned my contacts were stolen, they priority shipped a 6 months supply for free! I cannot thank them enough.

8. I'm assuming they're trying to promote it or something but with one click to pay options since my card was saved and Google pay is also an option I imagine some people have gotten an upsetting surpriseEvery once in a while a contact tears in the first few days.

9. So, thank you for that! If you get the network issues corrected, I'll change my rating to 5 stars.This app couldn't have been simpler to use.

10. My wait was very short for a kind, helpful representative whose first language seemed to be English! I went back to placing my order, which I completed quickly and easily.

11. The most impressive by far, is the quick and easy eye exam/scan feature! It helps avoid the hassle of booking redundant appointments with my Dr.

1. Fix 1800 Contacts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 1800 Contacts: Restarting the app will resolve most errors.
2. Update the 1800 Contacts App. Here is how:
   1. On Android goto PlayStore » Search for "1800 Contacts" » Open 1800 Contacts - Lens Store » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 1800 Contacts » click "UPDATE".
3. Clear 1800 Contacts - Lens Store app cache: Clearing cached data will force your app to retrieve the latest data directly from 1800 Contacts servers.
   1. On Android, goto Settings » Apps » Select "1800 Contacts - Lens Store" » click Storage » click "Clear Cache".
4. Check 1800 Contacts app permissions. If any of these permissions required to use your device's features are disenabled, 1800 Contacts might not work.
5. Uninstall and reinstall 1800 Contacts. If nothing else has worked, completely uninstall 1800 Contacts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 1800 Contacts not working

2. Fix 1800 Contacts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 1800 Contacts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 1800 Contacts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 1800 Contacts may not be able to connect to the Internet when running in the background.